Assistant GM: Lead Ops, Motivate Team, Delight Guests

Kentucky Fried Chicken (KFC); Addlestone; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

250+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is looking for a hands-on Shift Manager who can lead the day-to-day, drive performance and maintain the welcoming, high-energy atmosphere guests expect.

You will train and coach the team, manage KPIs, oversee rosters and stock, and ensure a smooth, safe operation while delivering an outstanding guest experience that turns first-timers into regulars. Join us to be yourself, grow with the team, and help uphold KFC’s famous service and standards.

Qualifications

• Experience leading teams and building strong working relationships.
• Strong people skills and the ability to handle tough conversations.
• Ability to keep operations smooth, compliant and fast-paced.

Responsibilities

• Support like a leader: take ownership of the restaurant and drive performance.
• Train, coach and motivate your crew to exceed standards.
• Own KPIs and ensure every shift delivers on targets.
• Oversee admin tasks from rosters to stock.
• Create a welcoming guest experience that turns first-timers into regulars.

Job description

KFC in the United Kingdom is looking for a hands-on Shift Manager who can lead the day-to-day, drive performance and maintain the welcoming, high-energy atmosphere guests expect.

You will train and coach the team, manage KPIs, oversee rosters and stock, and ensure a smooth, safe operation while delivering an outstanding guest experience that turns first-timers into regulars. Join us to be yourself, grow with the team, and help uphold KFC’s famous service and standards.