Assistant General Manager — Lead Teams & Service Excellence

Nando's Chickenland Limited; Wigginton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

4-week sabbatical after 5 years

Free food at work

Travel opportunities

Team bonding opportunities

3-month training plan

Competitive bonus

£1000 referral bonus UK / €1000 ROI

Contributory pension (UK)

Reward membership

Job summary

Nando's Chickenland Limited in York is seeking an Assistant General Manager to lead a busy restaurant and deliver exceptional PERi-PERi service. You will guide front-of-house and kitchen teams, drive guest satisfaction, and ensure smooth shift operations across all channels.

You'll bring prior management experience, high energy, and a passion for people, food and hospitality. A structured training plan, competitive bonus, and wide-ranging benefits support your development in a fast-paced,

Qualifications

• Experience in managing teams and driving guest satisfaction.
• Strong leadership and people development skills.
• Ability to deliver high-quality customer service in a fast-paced environment.

Responsibilities

• Lead restaurant operations and ensure the Nando's customer journey on shift.
• Motivate and develop team members for future leadership roles.
• Ensure brand standards are lived on the floor and in every interaction.

Skills

People management

Customer focus

Hospitality

Team motivation

Brand execution

Job description

Nando's Chickenland Limited in York is seeking an Assistant General Manager to lead a busy restaurant and deliver exceptional PERi-PERi service. You will guide front-of-house and kitchen teams, drive guest satisfaction, and ensure smooth shift operations across all channels.

You'll bring prior management experience, high energy, and a passion for people, food and hospitality. A structured training plan, competitive bonus, and wide-ranging benefits support your development in a fast-paced,