Assistant General Manager — Lead Team & Guest Experience

Nando’s Group; York and North Yorkshire; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

4-week sabbatical after 5 years

Free food at work

Discount on days off

Travel opportunities

Team bonding opportunities

3-month AGM training plan from Day 1

Competitive bonus package

Referral bonus £1000/€1000

Contributory pension (UK)

Reward membership & discounts

Job summary

Nando’s Group in York is seeking an Assistant General Manager to lead shifts, motivate the team and deliver excellent PERi-PERi dining experiences. You will be responsible for upholding brand values, training staff and driving customer satisfaction across all restaurant channels.

You will live and breathe the brand, manage a fast-paced environment, and identify future managers while delivering top results and team cohesion.

Qualifications

• Previous management experience and energy to inspire teams.
• Strong passion for people, food and hospitality.
• Customer obsession and delivering PERi-PERi consistently.
• Ability to develop and mentor future managers.

Responsibilities

• Live and breathe the Nando’s brand and values on shift.
• Ensure the customer journey is carried out across all channels daily.
• Drive development of the team and spot talent for future leaders.
• Manage a fast-paced restaurant environment with energy and focus.

Skills

Leadership

People management

Customer obsession

Brand ambassador

Team motivation

Job description

Nando’s Group in York is seeking an Assistant General Manager to lead shifts, motivate the team and deliver excellent PERi-PERi dining experiences. You will be responsible for upholding brand values, training staff and driving customer satisfaction across all restaurant channels.

You will live and breathe the brand, manage a fast-paced environment, and identify future managers while delivering top results and team cohesion.