Assistant General Manager: Lead Teams & Grow Profit

Nando’s Group; Southampton; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Free PERi-PERi meal every shift

Nandoca discount 40%

PERi+ discount platform

Development programmes

Three-month training plan

Wellbeing support 24/7

Sabbatical after 5 years

Travel experiences with heritage and文化

Refer a friend bonus

Performance pay bonus

Contributory pension (UK)

Job summary

Nando's Southampton is seeking an Assistant General Manager to join our front-line leadership team. Working alongside the General Manager, you will help bring the restaurant's business strategy to life, delivering strong results while maintaining safety standards and inspiring your team to excel every day.

You will lead shifts, coach staff, and use data to improve sales, profitability, and overall guest experience, ensuring we deliver the signature PERi-PERi service that guests expect.

Qualifications

• Experience leading teams and running successful shifts in a fast-paced restaurant environment.
• Ability to balance budgets, forecasts and labour to drive profitability.
• Strong focus on customer experience and service quality.

Responsibilities

• Lead restaurant management team and coach staff to deliver great results.
• Use data and performance trends to drive sales and efficiency.
• Ensure exceptional compliance, safety standards and guest experience.
• Own the customer journey across Eat-in, Collection and Delivery.

Skills

Team leadership

Budgeting

Operations management

Customer service

Job description

Nando's Southampton is seeking an Assistant General Manager to join our front-line leadership team. Working alongside the General Manager, you will help bring the restaurant's business strategy to life, delivering strong results while maintaining safety standards and inspiring your team to excel every day.

You will lead shifts, coach staff, and use data to improve sales, profitability, and overall guest experience, ensuring we deliver the signature PERi-PERi service that guests expect.