Assistant General Manager: Lead Teams & Grow Profit

Nando's; Gillingham; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Free PERi-PERi meal every shift

Nandoca discount 40% for you and up to

PERi+</n>

Growth and development programs

Three-month training plan

Job summary

Nando's in Gillingham is seeking an Assistant General Manager to drive performance, lead the team and deliver an exceptional customer experience. You will work alongside the General Manager to execute the business strategy, monitor compliance and safety, and inspire your team to perform at their best every day.

This role focuses on people leadership, operational excellence, and protecting the bottom line while delivering the iconic PERi-PERi experience across Eat-in, Collect and Delivery.

Qualifications

• Experience leading teams and managing shifts.
• Proven ability to drive operational and commercial performance.
• Ability to balance budgets and labour.
• Strong customer service focus and PERi-PERi knowledge.

Responsibilities

• Lead delivery of an outstanding customer experience across Eat-in, Collect and Delivery, ensuring every visit lives up to Nando's standard.
• Partner with the General Manager to execute business strategy and drive restaurant profitability.
• Motivate, develop and coach your team to perform at their best on every shift.

Skills

Leadership

Team motivation

Customer service

Data-driven

Budgeting

Forecasting

People management

Growth mindset

Talent development

Customer journey ownership

Job description

Nando's in Gillingham is seeking an Assistant General Manager to drive performance, lead the team and deliver an exceptional customer experience. You will work alongside the General Manager to execute the business strategy, monitor compliance and safety, and inspire your team to perform at their best every day.

This role focuses on people leadership, operational excellence, and protecting the bottom line while delivering the iconic PERi-PERi experience across Eat-in, Collect and Delivery.