Assistant General Manager: Lead Teams & Grow Profits

Nando's UK & IRE; Birmingham; On-site; GBP 21,000 - 36,000; Full time

Benefits offered by this job

Free PERi-PERi meal per shift

Nandoca discount 40%

PERi+</h3> discount platform

Job summary

Nando's UK & IRE is seeking an Assistant General Manager to lead restaurant teams, drive performance, and deliver exceptional PERi-PERi dining experiences in a fast-paced setting.

You'll partner with the Patrão, manage shifts, balance budgets and labor, and champion a data-informed approach to grow profitability while maintaining top safety and compliance standards. Great opportunity for career growth within our UK & IRE network.

Qualifications

• Leading from the front: you'll be a key part of the restaurant management team, partnering with your Patrão to lead your Nandocas, deliver great results, and create an amazing customer experience
• More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all of our customers, every time
• See the big picture: use data, performance trends and commercial insight to drive sales, grow profitability and keep your restaurant performing at its best
• People-first: finding great people, helping them grow, and creating a culture where Nandocas feel valued, supported, and motivated to be their best
• Your experience: experience leading teams, running successful shifts, and delivering strong operational and commercial performance in a fast-paced environment
• Know your numbers: can balance the budgets, forecasting and labour
• Passion for our customers: live and breathe exceptional service, fired-up to serve the best PERi-PERi to all of our customers, every time
• Hungry for growth: keen to learn, develop and take on new challenges in a fast-paced restaurant environment
• Spot and nurture talent: actively develop your team, recognise potential and help to grow the next generation of leaders
• Owning the customer journey: lead the delivery of an outstanding customer experience across Eat-in, Collect and Delivery, making sure every visit lives up to the Nando's standard

Responsibilities

• Lead restaurant management team in partnership with Patrão to drive performance and customer experience
• Motivate and energise the team on every shift to deliver an Extra Hot experience
• Use data and trends to drive sales, profitability and operational excellence
• Find and develop great people, creating a supportive culture where Nandocas thrive
• Balance budgets, forecasts and labour to maintain efficiency and service quality
• Deliver exceptional service and PERi-PERi quality to every customer, every time
• Support growth and development, taking on new challenges in a fast-paced setting
• Identify and nurture talent to build the next generation of leaders
• Own the customer journey across Eat-in, Collect and Delivery with high standards

Skills

Leading teams

Budgets and forecasting

Customer experience

Operational performance

Job description

Nando's UK & IRE is seeking an Assistant General Manager to lead restaurant teams, drive performance, and deliver exceptional PERi-PERi dining experiences in a fast-paced setting.

You'll partner with the Patrão, manage shifts, balance budgets and labor, and champion a data-informed approach to grow profitability while maintaining top safety and compliance standards. Great opportunity for career growth within our UK & IRE network.