Assistant General Manager: Drive Team Growth & Service

NANDO'S LIMITED; Glasgow; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free PERi-PERi meal

Nandoca discount

PERi+ platform

Development programmes

Three-month training plan

Wellbeing support

Sabbatical

Travel experiences

Refer a friend bonus

Performance bonus

Pension scheme

Job summary

Nando’s Limited in Glasgow is seeking an Assistant General Manager to lead the restaurant team and collaborate with the Patrão to drive great results and a standout customer experience. You’ll energise the crew, maintain service standards and nurture a positive, high-performing culture on every shift.

You’ll own day-to-day operations, balance budgets, forecast demand, and use data to boost sales and profitability while delivering the best PERi-PERi experience to every guest.

Responsibilities

• Lead the restaurant management team, partnering with your Patrão to guide the Nandocas, deliver great results, and create an amazing customer experience.
• Motivate, engage and inspire your team on every shift while delivering an Extra Hot customer experience to all customers, every time.
• Use data, performance trends and commercial insight to drive sales, grow profitability and keep the restaurant performing at its best.
• Find great people, help them grow, and create a culture where Nandocas feel valued, supported and motivated to be their best.
• Balance budgets, forecasting and labour to ensure efficient operations.
• Lead the delivery of an outstanding customer experience across Eat-in, Collect and Delivery, ensuring every visit meets Nando’s standards.

Job description

Nando’s Limited in Glasgow is seeking an Assistant General Manager to lead the restaurant team and collaborate with the Patrão to drive great results and a standout customer experience. You’ll energise the crew, maintain service standards and nurture a positive, high-performing culture on every shift.

You’ll own day-to-day operations, balance budgets, forecast demand, and use data to boost sales and profitability while delivering the best PERi-PERi experience to every guest.