Assistant General Manager – Gatwick Airport Leader

SSP Group plc; Crawley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Colleague discount

Discounted parking

Friends & Family discount

Flexible working

Management bonus

Help at Hand

Wellbeing support

Diversity networks

Life assurance

Apprenticeships & development

Share incentive plan

Job summary

SSP Group plc at Gatwick Airport is seeking an Assistant General Manager for the Starbucks operation. The role is full time, 40 hours per week, working across five days out of seven with early start and evening shifts to support operations and guest experience.

You will lead a team, uphold brand standards, train colleagues and drive customer service excellence while ensuring safety and efficiency. SSP offers a comprehensive benefits package and opportunities for development within a global

Qualifications

• Experience in hospitality management.
• Proven ability to lead a team.
• Strong communication and problem-solving skills.

Responsibilities

• Assist the General Manager and support brand leadership.
• Maintain highest standards of brand quality and customer safety.
• Inspire and mentor the team to deliver outstanding service.
• Train and develop staff to grow and excel.
• Demonstrate proven leadership and effective communication.
• Set an example of service excellence and adaptability.

Skills

Leadership

Customer service

Team management

Communication

Flexibility

Job description

SSP Group plc at Gatwick Airport is seeking an Assistant General Manager for the Starbucks operation. The role is full time, 40 hours per week, working across five days out of seven with early start and evening shifts to support operations and guest experience.

You will lead a team, uphold brand standards, train colleagues and drive customer service excellence while ensuring safety and efficiency. SSP offers a comprehensive benefits package and opportunities for development within a global