Assistant General Manager

Searcys; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Discount across venues

Pension scheme

Up to 35 days leave

Employee discounts portal

Employee assistance programme

Meals on shift

Cycle to work

Birthday off

Volunteer day

Job summary

Searcys Knightsbridge is seeking an exceptional Assistant General Manager to join the opening team of a spectacular new venue in London. You will oversee front operations, set the tone and standards across all departments, and drive a highly personalised guest journey.

With extensive luxury hospitality experience, you will lead a best-in-class team, manage budgeting and commercial strategy, and ensure flawless service during 10:00–20:00 hours, seven days a week.

Qualifications

• Leadership and team management experience in luxury hospitality.
• Proven ability to deliver exceptional guest experiences.
• Strong understanding of high-end service standards and client expectations.

Responsibilities

• Oversee all front operations and daily venue performance.
• Build, lead, and inspire a best-in-class team across departments.
• Deliver an outstanding, highly personalised member experience.
• Drive service standards aligned with luxury hospitality expectations.
• Manage financial performance, budgeting, and commercial strategy.
• Collaborate with General Manager to ensure a cohesive offering.
• Demonstrate exceptional leadership and people management skills.
• Maintain a polished, guest-focused approach for high-net-worth clients.

Skills

Leadership

Guest experience

Luxury hospitality

Job description

Full-time Front of House 45 Hours per week

Searcys are unveiling a spectacular new venue in the heart of Knightsbridge this year, set within one of London’s most prestigious and vibrant destinations, and are looking for an exceptional Assistant General Manager to join the opening team.

An exceptional opportunity to be part of one of London’s most anticipated luxury openings. Jaguar is an iconic brand with an illustrious heritage that is now undergoing a dramatic transformation. Jaguar is being repositioned as a modern luxury brand, creating a new end-to-end client journey underpinned by an all-electric portfolio.

This new Knightsbridge location will play a defining role in that vision -establishinga presence and creating a destination that builds brand presence, deepens client engagement, and drives cultural relevance from the moment it opens.

As anAssistant General Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venue
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

As an Assistant General Manager, you will be responsible for the overall success of the venue, ensuring seamless daily operations and an exceptional guest journey. You will set the tone, culture, and standards across all departments.

Contract:

Full Time

Opening times

10:00 - 20:00

Open 7 days a week

Key Responsibilities

• Oversee all front operations
• Build, lead, and inspire a best-in-class team
• Deliver an outstanding, highly personalised member experience
• Drive service standards aligned with luxury hospitality expectations
• Manage financial performance, budgeting, and commercial strategy
• Work closely with the General Managerto ensure a cohesive offering
• Extensive experience in luxury hospitality, private members’ clubs, or high-end venues
• Exceptional leadership and people management skills
• Commercially astute with a hands-on approach
• Polished, professional, and guest-focused
• Strong understanding of the expectations of a high-net-worth clientele

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk