Supervisor

WSH Group; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

50% discount across Searcys venues

Enrolment into the Searcys pension sch

Up to 35days annual leave (dependant)

Access to everyday discounts and comms

Employee assistance programme

Meals provided on shift when working

Cycle to work scheme

Your birthday off

A day off to volunteer

Job summary

Searcys is launching a prestigious Knightsbridge venue and seeks a Supervisor to lead opening operations and guest experience. You will set the tone and standards across all departments, ensuring smooth daily operations and an exceptional guest journey.

As a Full Time Supervisor you will play a key role in building a high-performance team, delivering personalised service, and upholding luxury hospitality expectations at a premier location in London.

Qualifications

• Experience in hospitality management.
• Strong leadership and communication.
• Proven track record of delivering high-end guest experiences.

Responsibilities

• Oversee the floor operations.
• Build, lead, and inspire a best-in-class team.
• Deliver an outstanding, highly personalised member experience.
• Drive service standards aligned with luxury hospitality expectations.
• Work closely with the AGM to ensure a cohesive offering.

Skills

Team leadership

Guest experience

Floor operations

Luxury hospitality

Job description

Searcys are unveiling a spectacular new venue in the heart of Knightsbridge this year, set within one of London’s most prestigious and vibrant destinations, and are looking for an exceptional Supervisor to join the opening team.

An exceptional opportunity to be part of one of London’s most anticipated luxury openings. Jaguar is an iconic brand with an illustrious heritage that is now undergoing a dramatic transformation. Jaguar is being repositioned as a modern luxury brand, creating a new end-to-end client journey underpinned by an all-electric portfolio.

This new Knightsbridge location will play a defining role in that vision —establishinga presence and creating a destination that builds brand presence, deepens client engagement, and drives cultural relevance from the moment it opens.

As a Supervisor you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venue
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Job Description

As a Supervisor, you will be responsible for the overall success of the venue, ensuring seamless daily operations and an exceptional guest journey. You will set the tone, culture, and standards across all departments.

Contract:Full Time

Opening times

10:00 - 20:00

Open 7 days a week

Qualifications

Key Responsibilities

• Oversee the floor operations
• Build, lead, and inspire a best-in-class team
• Deliver an outstanding, highly personalised member experience
• Drive service standards aligned with luxury hospitality expectations
• Work closely with the AGMto ensure a cohesive offering

Additional Information

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk