Assistant General Manager

Thesleff Group; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private health insurance

10 days sick leave

Dining discount

Job summary

Thesleff Group's Sale e Pepe Knightsbridge seeks an experienced Assistant General Manager to lead the front of house in one of London’s iconic Italian restaurants. You will work closely with the General Manager to oversee daily service, coach the team, sustain exceptional hospitality and guest experience, and drive commercial performance while upholding the brand's standards.

Applicants should have a proven track record in premium or high‑volume hospitality, strong operational and people

Qualifications

• Experience in premium or high‑end restaurants.
• Strong leadership and people-management skills.
• Proven track record delivering exceptional guest experiences.

Responsibilities

• Oversee day-to-day restaurant operations and floor service.
• Lead, coach and mentor front-of-house team to deliver outstanding hospitality.
• Maintain standards of service, hospitality and presentation.
• Build relationships with guests, including regular and VIP clientele.
• Support recruitment, onboarding and ongoing development of staff.
• Drive commercial performance while preserving guest experience.
• Collaborate with kitchen and senior leadership to ensure smooth operations.
• Manage rotas, labour and stock controls; handle operational administration.

Skills

People management

Leadership

Guest service orientation

Communication

Job description

Assistant General Manager – Sale e Pepe Knightsbridge

We are looking for an experienced Assistant General Manager to join the leadership team at Sale ePepe, our iconic Italian restaurant in the heart of Knightsbridge.

What’s in it for you?

• Competitive salary + tronc
• Private Health Insurance
• 10 days fully paid sick leave
• 50% off when dining across our restaurants with family and friends
• Career development and progression within a growing hospitality group
• Regular team events and a people-focused culture
• The opportunity to play a key role in one of London’s most established Italian restaurants

About Sale e Pepe

A Knightsbridge institution since 1974, Sale e Pepe combines the warmth and generosity of Italian hospitality with the standards expected of one of London’s most prestigious neighbourhoods.

Following an extensive refurbishment, Sale e Pepe entered a new chapter as part of Thesleff Group, while retaining the character, energy and loyal following that have made the restaurant such an enduring London favourite.

We are now looking for an accomplished Assistant General Manager who can help lead the restaurant day‑to‑day, inspire the team and consistently deliver an exceptional guest experience.

The role

As Assistant General Manager, you will work closely with the General Manager and wider management team to oversee all aspects of the restaurant operation.

This is a hands‑on leadership position. You will be visible on the floor, confident leading busy services and comfortable making decisions in a fast‑paced, high‑end environment.

You will:

• Support the General Manager with the overall day‑to‑day operation of Sale e Pepe
• Lead, motivate and develop the front‑of‑house team
• Maintain exceptional standards of service, hospitality and presentation
• Build genuine relationships with our guests, including our regular and VIP clientele
• Take ownership of busy services and ensure the restaurant operates smoothly
• Support recruitment, onboarding, training and development of the team
• Drive commercial performance while maintaining the guest experience
• Work closely with the kitchen and senior leadership team
• Support with rotas, labour management, stock control and operational administration
• Help create a positive, accountable and high‑performing culture

About you

We are looking for an Assistant General Manager with significant experience within premium, luxury or high‑volume restaurants.

You will be a confident and engaging leader who understands that exceptional hospitality comes from both attention to detail and genuine personality.

You should have:

• Previous experience as an Assistant General Manager, Restaurant Manager or similar senior restaurant leadership role
• Experience within premium or high‑end hospitality
• Strong operational and commercial awareness
• Excellent people‑management and team‑development skills
• Confidence managing high-volume services without compromising standards
• A natural ability to build relationships with guests
• Strong communication and organisational skills
• A genuine passion for restaurants, hospitality and service

This is an excellent opportunity for an ambitious Assistant General Manager to join an established Knightsbridge restaurant while becoming part of the continued growth of Thesleff Group.

If you are an experienced Assistant General Manager looking for your next challenge, we would love to hear from you.

Equal Opportunities

Thesleff Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.