Assistant General Manager

The Arts Club - Brasserie; City of Westminster; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private medical benefits

Life Assurance

Long Service Awards

Rewards Gateway Benefits Scheme

Staff discounts on food & beverage

Job summary

The Arts Club - Brasserie is seeking an experienced Deputy General Manager to support the General Manager in running the Brasserie operations. This fixed-term maternity cover is for an initial period of 6-12 months, offering a hands-on leadership role to deliver exceptional service, drive commercial performance, and develop the team.

You will oversee daily operations, manage budgets and staff, and step in as Duty Manager when the GM is away, ensuring the highest standards of hospitality.

Qualifications

• Experience as Deputy General Manager or similar in premium hospitality.
• Confident, inspiring leader with strong people management.
• Commercially minded with budget and labour cost experience.
• Passionate about delivering exceptional guest experiences.
• Highly organized and proactive under pressure.

Responsibilities

• Support the General Manager in daily Brasserie operations.
• Lead, coach and develop department managers and FOH teams.
• Deliver outstanding member and guest experience.
• Drive sales, manage costs and support financial performance.
• Ensure high standards of service, cleanliness and presentation.
• Oversee recruitment, training and performance management.
• Maintain compliance with Health & Safety, Food Safety, licensing regulations.
• Act as Duty Manager in GM's absence.

Skills

Leadership

People management

Budgeting

Guest experience

Organization

Job description

A Stage Unlike Any Other

In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here.

At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation - it is an environment where members connect, create, and return time and time again because something about it feels truly special.

It takes an exceptional person to be part of that. That person might be you.

The Role

We're looking for an experienced and passionate Deputy General Manager to support the General Manager in leading the day-to-day operations of our Brasserie.

This is a fixed-term maternity cover position for an initial period of 6-12 months.

This is a hands-on leadership role where you'll be responsible for delivering exceptional service, driving commercial performance, developing your team, and ensuring the highest operational standards. In the absence of the General Manager, you will take full responsibility for the operation.

Key Responsibilities

• Support the General Manager in the daily operation of the Brasserie.
• Lead, coach and develop departmental managers and front-of-house teams.
• Deliver an outstanding member and guest experience.
• Drive sales, control costs and support financial performance.
• Ensure high standards of service, cleanliness and presentation.
• Oversee recruitment, training and performance management.
• Maintain compliance with company policies and all Health & Safety, Food Safety and licensing regulations.
• Act as Duty Manager and lead the business in the General Manager's absence.

About You

• Previous experience as a Deputy General Manager, Assistant General Manager or Senior Restaurant Manager in a premium hospitality environment.
• A confident and inspiring leader with excellent people management skills.
• Commercially minded with experience managing budgets and labour costs.
• Passionate about delivering exceptional guest experiences.
• Highly organised, proactive and able to perform under pressure.

If you're an ambitious hospitality professional looking to take the next step in your career within a premium dining environment, we'd love to hear from you.

Rewards and benefits

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Life Assurance
• Long Service Awards
• Reward Gateway Benefits Scheme
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme
• Birthday extra day off

*Terms and conditions apply to all the above benefits

Eligibility

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Compensation: Competitive salary