Assistant Manager

The Arts Club - Brasserie; Greater London; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Private medical benefits

Life Assurance

Long Service Awards

Rewards Scheme

Discounts on food & beverage

Learning and development programmes

Enhanced maternity pay

Enhanced sickness pay

Complimentary meals on shift

Employee Assistance Programme

Birthday extra day off

Job summary

The Arts Club - Brasserie in London is seeking an exceptional hospitality professional to join our team as a restaurant manager. You will support the General Manager and Restaurant Manager in day-to-day operations, upholding impeccable service standards and supervising the restaurant team to ensure memorable guest experiences.

We pride ourselves on a warm, personalised touch with strong leadership and focus on safety, cleanliness, and collaboration across front-of-house and kitchen.

Qualifications

• Experience leading hospitality teams in a fast-paced environment.
• Strong understanding of health & safety regulations.
• Ability to maintain high service standards and guest satisfaction.

Responsibilities

• Support the General Manager and Restaurant Manager in day-to-day operation of the Brasserie.
• Lead by example to ensure exceptional service standards are consistently delivered.
• Supervise and support the restaurant team during service periods.
• Monitor guest satisfaction and resolve feedback or issues professionally.
• Maintain high standards of cleanliness, presentation, and organisation.

Skills

People leadership

Customer service

Team supervision

Health & safety

Communication

Education

Hospitality management education

Tools

POS systems

Inventory management

Job description

A Stage Unlike Any Other

In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here.

The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped.

At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation — it is an environment where members connect, create, and return time and time again because something about it feels truly special.

It takes an exceptional person to be part of that.

That person might be you.

Main Responsibilities:

• Support the General Manager and Restaurant Manager in the day-to-day operation of the Brasserie
• Lead by example to ensure exceptional service standards are consistently delivered
• Supervise and support the restaurant team throughout service periods
• Monitor guest satisfaction and professionally resolve feedback or service concerns
• Ensure the Brasserie is maintained to the highest standards of cleanliness, presentation, and organisation
• Conduct regular floor checks and oversee smooth operational flow across the restaurant
• Support recruitment, onboarding, training, and development of team members
• Assist with staff performance reviews, coaching, and development plans
• Maintain strong communication between front-of-house, kitchen, and management teams
• Analyse operational performance and support initiatives to maximise efficiency and profitability
• Ensure compliance with health & safety, food hygiene, licensing, and company procedures
• Assist with departmental meetings, briefings, and service planning
• Build and maintain positive relationships with members and guests, delivering a warm and personalised experience
• Undertake duty management responsibilities and support wider operational requirements where needed
• Promote a positive, professional, and collaborative team culture at all times

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Life Assurance
• Long Service Awards
• Reward Gateway Benefits Scheme
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme
• Birthday extra day off

*Terms and conditions apply to all the above benefits

Eligibility

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Compensation: Competitive salary