Assistant General Manager

David Lloyd Leisure; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Free club membership

Food & drink discounts

Sports discounts

Career advancement

Wagestream access

Benefits suite

Job summary

David Lloyd Leisure in the United Kingdom is seeking an Assistant General Manager to lead a busy DL Club and deliver an outstanding member experience every day of the week.

You will partner with the General Manager to drive club targets, oversee operations, ensure health & safety and compliance, while developing the team to maintain service excellence, and you will have opportunities for career advancement.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading multiple functions across departments.
• Experience in financial planning and management.
• Passionate about customer service.

Responsibilities

• Lead and operate the DL Club to deliver an excellent member experience.
• Collaborate with the General Manager to implement strategies to hit club targets.
• Ensure health & safety and compliance across operations.

Skills

People management

Customer service

Operations leadership

Job description

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.
As Assistant General Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.
  Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.