Assistant Front Office Manager - Lead Guest Experience

Valor Hospitality Partners, LLC; Liverpool; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Team member rates at UK hotels (£30 B&

Job summary

Hotel Indigo Liverpool is seeking an Assistant Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. You will lead the Front Office team, focusing on guest satisfaction and setting departmental targets.

The role requires flexibility as we operate 7 days a week, with shifts including evenings and weekends. We offer nationally recognised apprenticeships and brand training to support your career progression in hospitality.

Responsibilities

• Lead the Front Office team to deliver exceptional guest service.
• Monitor guest satisfaction and set departmental targets.
• Manage shifts and rota planning for the front office.
• Support career training through apprenticeships and brand programmes.

Job description

Hotel Indigo Liverpool is seeking an Assistant Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. You will lead the Front Office team, focusing on guest satisfaction and setting departmental targets.

The role requires flexibility as we operate 7 days a week, with shifts including evenings and weekends. We offer nationally recognised apprenticeships and brand training to support your career progression in hospitality.