Assistant Front Office Manager

art'otel; London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Join a vibrant and innovative hotel in the heart of London's Battersea Power Station as an Assistant Front Office Manager. This role offers a unique opportunity to lead a dedicated team, ensuring that every guest enjoys memorable experiences in a stylish and welcoming environment. With a focus on art and culture, you will inspire your team to deliver outstanding service while enjoying generous benefits, including wellness days, discounted hotel rates, and more. If you are passionate about hospitality and ready to make an impact, this is the perfect role for you.

Benefits

30 days holiday per year

Discounted hotel rates

F&B discounts

Free meals

Access to pay before payday

Gym discounts

Free cycling lessons

Discounted prices at retailers

Free dry cleaning

Company pension plan

Qualifications

• Experience in hospitality management with a focus on guest satisfaction.
• Strong leadership skills to guide and inspire a team.

Responsibilities

• Lead the front office team to ensure exceptional guest experiences.
• Manage team performance through training and development.

Skills

Customer Service

Leadership

Team Management

Communication

Education

Hospitality Management Degree

Relevant Work Experience

Job description

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We are recruiting for our first art’otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art’otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.

As Our Assistant Front Office Manager, You Will Receive

• Two wellness days per year, meaning all team members start with 30 days holiday per year (pro rata) – this increases with service!
• Salary: up to 42,000 per annum (based on experience) plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Two free meals per day including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training
  
  

As Assistant Front Office Manager You Will

• Have a pleasant and welcoming manner, ready to creative an environment embodying lifestyle memorable guest experiences.
• Be a leader prepared to guide their team to excellence.
• You will liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met
• You will be a passionate and highly motivated Leader with the ability to inspire your team
• Be familiar with all operational standards and be available to cover roles during busy periods
• You inspire others: you lead by example, enthusing your team by sharing your passion for outstanding customer service.
• Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals and performance management.
• Ensure the department is well organised, tidy, and well-maintained, reporting any hazards, accidents, and/or maintenance issues
  
  

If you share a passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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