Assistant Financial Controller

Arora Group Head Office; Greater London; Presencial; GBP 70 000 - 90 000; Tempo integral

Resumo da oferta

The Arora Group is seeking an experienced Hotels Process Transformation Analyst to standardise and transform finance processes across a multi-brand hotel portfolio. The role focuses on accounts payable, accounts receivable, income audit, and interfaces with central finance and hotel leadership.

You will lead changes end-to-end with diverse stakeholders and ensure sustainable improvements. Ideal candidates will have 5+ years in a multi-site hotel environment, advanced Excel skills, and strong

Qualificações

• 5+ years in a multi-site hotel environment with business process analysis and finance transformation.
• Experience in hotel finance operations: payables, receivables and income audit.
• Advanced Excel skills and data analysis capabilities.
• Strong project management and ability to drive actions to completion.
• Excellent stakeholder management and communication with senior leaders.

Responsabilidades

• Develop deep understanding of Arora Hotels division, its brands and finance structure.
• Review and challenge current hotel finance processes across payables, receivables, income audit and month-end close.
• Identify inefficiencies, gaps and manual workarounds to drive standardisation.
• Propose practical improvements balancing operational needs with finance controls.
• Collaborate with Finance IT and system owners to automate workflows.
• Create process documentation, SOPs, diagrams and training materials.
• Evaluate benefits, risks, costs and operational impact of changes.
• Engage with senior leaders and hotel management to drive change.
• Lead multiple improvement initiatives from review to implementation.
• Support adoption with training and follow-up support.
• Monitor changes via audits and performance reviews to ensure sustainability.
• Conduct ad hoc reviews and deep dives as needed.

Conhecimentos

Process mapping

Finance transformation

Excel advanced

Project management

Stakeholder management

Formação académica

Accounting qualification (desirable)

Descrição da oferta de emprego

The Arora Group is one of the largest private owner and operator of hotels in the UK, with over 6000 rooms in operation across 12 Global Brands, including Marriott, Hilton, Accor, IHG and Radisson portfolios. Our values revolve around our people, our guests and achievement through ownership which has enabled our exponential growth over the last few years.

As a member of Arora's Group Finance Team supporting the Hotels division, this experienced Hotels Process Transformation Analyst will play a pivotal role in improving, standardising and transforming finance processes across the hotel portfolio. The role will focus on hotel finance operations, including accounts payable, accounts receivable, income audit, and the interfaces between hotel operations, central finance and senior leadership. The post holder will be expected to work independently, identify areas where processes, controls or ways of working can be improved, challenge existing practices constructively and lead agreed changes through to completion with a broad range of hotel, finance, IT and operational stakeholders.

Key Responsibilities

• Develop a deep understanding of the Hotels division at Arora, including hotel operating models, finance structures, property-level processes and the interaction between hotel operations and central finance.
• Understand the nuances between multiple Hotel brands and the requirements or restrictions that each one may place upon Transformation initiatives.
• Review, document and challenge current hotel finance processes across accounts payable, accounts receivable, income audit, cash, banking, purchasing, revenue controls, reconciliations and month-end close activities.
• Identify inefficiencies, control gaps, duplication, bottlenecks and manual workarounds that prevent hotel finance teams from operating consistently, accurately and efficiently.
• Develop practical improvement proposals that simplify, standardise or re-engineer processes across the Hotels division, balancing operational requirements with finance control, compliance and reporting needs.
• Partner with Finance IT and hotel system owners to identify opportunities to automate workflows, strengthen system interfaces and reduce manual processing across hotel finance activities.
• Create clear process documentation, SOPs, workflow diagrams, training materials and control guidance for hotel and central finance teams.
• Evaluate the benefits, risks, costs and operational impact of proposed process changes, ensuring recommendations are commercially sensible and deliver measurable improvement.
• Confidently engage with senior leaders, hotel management teams and functional stakeholders, constructively challenging existing practices where processes, controls or ways of working need to change.
• Project manage multiple improvement initiatives from initial review through to implementation, coordinating timelines, actions, dependencies and communication across a variety of stakeholders.
• Support change adoption by providing training, guidance and follow-up support to hotel finance teams and wider operational users affected by new processes.
• Monitor the effectiveness of implemented changes through process audits, control reviews and performance assessments, ensuring improvements are embedded and sustained.
• Conduct ad hoc reviews, investigations and deep dives across the Hotels division where process, control or performance concerns arise.

About you..

• 5+ years of experience in a multi-site hotel environment and able to demonstrate business process analysis, finance transformation, process mapping and process improvement.
• Strong practical understanding of hotel finance operations, with direct experience of accounts payable, accounts receivable and income audit processes within a hotel environment essential.
• Experience reviewing finance controls, reconciliations, month-end processes, purchasing workflows, revenue controls and operational finance touchpoints across hotel properties.
• Accounting qualification desired but not essential.
• Advanced Excel skills, including the ability to analyse large datasets.
• Excellent project management skills, with the ability to coordinate multiple initiatives, manage competing priorities and drive actions through to completion.
• Self-sufficient, proactive and confident operating with limited supervision, while knowing when to escalation risks, blockers or key decisions.
• Confident communicator with the credibility to challenge senior leaders and hotel management teams professionally and constructively.
• Strong stakeholder management skills, with the ability to bring together finance, hotel operations, IT, procurement and senior leadership to deliver agreed change.
• Excellent attention to detail and analytical skills, with the ability to interpret complex information, identify root causes and recommend practical improvements.
• Capable of both strategic and operational thinking, able to move from high-level transformation objectives to detailed process delivery.
• Curious, resilient and change-focused, with the confidence to question how things are done and the discipline to see improvements through to completion.
• Fully office based

Compensation: Competitive salary