Assistant Employee Relations Advisor

WSP in the UK & Ireland; Leeds; On-site; GBP 26,000 - 36,000; Full time

Job summary

WSP in the UK & Ireland is seeking an Assistant Employee Relations Advisor to provide first-line ER support to People Managers across the UK & Ireland. The role focuses on early issue resolution, consistent policy application and coaching to improve the employee experience.

You will manage a portfolio of low-medium complexity ER cases, assist with TUPE, restructures and DSARs, and support HR projects in a fast-paced environment.

Qualifications

• Experience in an HR/Employee Relations environment.
• Good understanding of employment policies and lifecycle processes.
• Ability to handle confidential and sensitive information.
• Strong customer service and stakeholder management skills.

Responsibilities

• Manage a caseload of employee relations matters including sickness absence, probation and informal performance concerns.
• Support managers with absence management, including return-to-work discussions and Occupational Health referrals.
• Provide guidance on policies and procedures to managers.
• Prepare ER documentation, letters and meeting packs with accurate records.

Skills

HR knowledge

Customer service

Communication

Prioritisation

IT skills

Education

HR-related qualification

Tools

MS Office

HR systems

Job description

Job Description

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.

This is an opportunity to join our Employee Relations team in a full-time permanent position as an Assistant Employee Relations Advisor. Provide timely, practical and customer-focused first-line Employee Relations support to People Managers across the UK & Ireland. Working in a fast-paced environment, you will manage a portfolio of low-medium complexity level employee relations cases while supporting the wider ER team with case management, advisory and project activity. The role focuses on helping managers address people issues at an early stage, ensuring policies are applied consistently and supporting a positive employee experience through effective coaching and guidance.

• Manage a caseload of employee relations matters including sickness absence, probation and informal performance concerns.


• Support managers with absence management, including return-to-work discussions, phased returns and Occupational Health referrals.


• Provide guidance to managers on people policies and procedures, helping them navigate day-to-day employee matters confidently and consistently.


• Prepare employee relations documentation, letters and meeting packs, ensuring records are accurate and maintained appropriately.


• Escalate complex, sensitive or high-risk cases to the ER Partner where appropriate.


• Support wider ER projects, including the administration involved with organisational change, restructures, TUPE transfers and redundancy programmes.


• Supporting the legal team with data subject access requests (DSARs).


• Assist with management information, reporting and case tracking to support effective ER service delivery.


• Take notes at formal meetings and support ER Partners and Advisors with more complex casework.


• Support the continuous improvement of ER processes, guidance and manager resources.


• Work collaboratively with Global HR Services, HR Business Partners and the wider HR team to deliver an excellent employee experience.

What We Will Be Looking For You To Demonstrate…

• Experience working within an HR (Employee Relations) environment.


• Good understanding of employment policies and employee lifecycle processes.


• Experience managing confidential and sensitive information appropriately.


• Strong customer service and stakeholder management skills.


• Ability to prioritise a very busy and varied workload whilst maintaining high levels of accuracy.


• Strong verbal and written communication skills with the confidence to provide guidance to managers.


• Sound judgement and the ability to recognise when matters require escalation.


• Strong IT skills across Microsoft Office applications and HR systems.

We’d Love To See

• A passion to develop a career within Employee Relations


• Experience working within a large or complex organisation


• An understanding of UK employment legislation and HR Best Practice working towards an HR qualification.

What You’ll Gain

This role offers an excellent opportunity to develop a career in Employee Relations. You'll gain exposure to a broad range of people matters, work alongside experienced ER professionals and build the skills, knowledge and confidence required to progress within the People function.

Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?

With us, you can.