Assistant Director Of Rooms

The Ritz London; Greater London; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Instant rewards and recognition

28 holidays

Learning & Development opportunities

Employee discount scheme

Free laundry service

Complimentary meals on duty

Social events

Season ticket loan

CODE Hospitality App

Wellness treatments

Pension scheme

Mental health helpline

Introductory Scheme (£600)

Training Fund

Job summary

The Ritz London is seeking a dynamic Assistant Director of Rooms to support the Director of Rooms and lead all Rooms Division departments. The role focuses on delivering exceptional, luxury service to guests while upholding the hotel’s renowned 5-star standards.

Candidates should have hospitality studies background, experience in a 5* property, strong English skills, and the ability to work under pressure with excellent organisational capabilities.

Qualifications

• Hospitality studies degree preferred.
• Experience in a 5* property is desirable.
• Ability to work under pressure with strong organisational skills.
• Excellent spoken and written English

Responsibilities

• Support the Director of Rooms to deliver exceptional service across all Rooms Division departments.
• Maintain The Ritz London's 5-star standards and assist in achieving departmental goals.

Skills

English proficiency

Work under pressure

Organisational skills

Education

Hospitality studies degree (preferred)

Job description

THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

POSITION OVERVIEW

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Rooms Division team as Assistant Director of Rooms.

The Assistant Director of Rooms will support the Director of Rooms in delivering exceptional service to our guests whilst maintaining The Ritz London's 5-star luxury standards. This role will be responsible for all Rooms Division departments, supporting the growth of the division and supporting the Head of Department's to achieve the highest of standards.

ENTRY REQUIREMENTS

• Qualification
  in Hospitality studies, degree standard or similar preferred
• Relevant
  experience in a 5* property is desirable
• Possess the
  ability to work under pressure and have strong organisational skills
• Great command
  of the English language, both spoken and written
• Display a
  polite and professional attitude to internal and external guests

OUR BENEFITS

• Highly
  competitive salary within the luxury London Hotel sector
• Instant reward
  and recognition scheme
• 28 holidays
  (including bank holidays)
• Learning &
  Development opportunities
• Employee
  discount scheme for Ritz goods and external providers
• Free laundry
  service for tailored uniform
• Complimentary
  meals on duty
• Social events
  and activities
• Season ticket
  loan
• CODE
  Hospitality App
• Wellness
  treatments: massage, chiropody and more
• Pension scheme
• Employee
  mental health assistance helpline
• Employee
  Introductory Scheme (£600)
• Training Fund
  Assistance

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.