Assistant Director of Operations - Older People

Cartrefi Cymru; Wales; On-site; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme - 24/7E

Company pension

Cycle to work scheme

Benefits and discount platform

Blue Light discount eligibility

Job summary

Cartrefi Cymru Cooperative is seeking an experienced Assistant Director of Operations to oversee older people’s services across Wales. You will lead operational teams, ensure high-quality, person-centred care, and act as the Responsible Individual ensuring compliance with regulations.

You will support tenders, mobilise new services across Wales and work with senior leaders to strengthen performance and relationships. This is a values-led, strategic leadership role with travel across Wales.

Qualifications

• Senior-level management experience in older people's social care.
• Ability to travel across Wales with overnight stays if required.
• Full valid driving licence and access to a vehicle.

Responsibilities

• Turn strategy into action and lead operational teams.
• Support tenders and mobilise new services across Wales.
• Oversee safeguarding, inclusion, wellbeing and outcomes.
• Ensure workforce, quality, health and safety, and financial management.

Skills

Strategic leadership

Senior management experience

Regulatory compliance

Collaborative partner management

Education

QCF Level 5 or equivalent

Job description

Could you make everyday remarkable for older people across Wales?

At Cartrefi Cymru Cooperative, we are dedicated to supporting people to live fulfilled and enriched lives in the community.

We're looking for an experienced Assistant Director of Operations to lead our growing services for older people across Wales.

You will be responsible for our existing services in North and South Wales and lead the expansion of our older people's services across Wales. You'll ensure high-quality, person centred care and act as the Responsible Individual, ensuring full compliance with the appropriate regulations for all our older person's services.

You'll play an important role in supporting tenders and setting up new services, ensuring they align with Cartrefi Cymru's mission and values.

You can find out more about Cartrefi and this opportunity in the attached recruitment pack.

Role: Assistant Director of Operations - Older People's Services

Location: This role will cover the whole of Wales and as such you may be based in any of our office locations including Bangor, Llandrindod Wells, Cardiff, Swansea, Bridgend, Porth or Carmarthen. There will be frequent travel across Wales to support our existing and new services and to attend meetings.

Hours: 37 hours a week

Salary: Up to £72,411 per annum, depending on experience

Contract: Permanent

What you'll do

You will turn strategy into action, lead operational teams and create a culture where people have genuine voice, choice and control. Your leadership will champion safeguarding, positive risk-taking, inclusion, well-being and excellent outcomes.

Working with senior leaders, managers and external partners, you will strengthen performance, build trusted relationships and ensure effective workforce, quality, health and safety, and financial management. You will also support tender submissions and lead the successful mobilisation and set-up of new services for older people across Wales.

This is an influential opportunity for a values-led senior social care leader who can combine strategic thinking, regulatory expertise and compassionate leadership to expand high-quality services and make a lasting difference.

Please see the attached job description for more information on the duties of this role

What we're looking for:

• QCF Level 5 or equivalent, in line with the Social Care Wales registration requirements for managers
• Significant management experience at a senior level within the older people's social care sector
• Ability to work collaboratively with internal business partners to achieve strategic and operational objectives
• Ability to travel flexibly to sites across Wales which may on occasion necessitate an overnight stay

Other requirements

• Full valid driving licence and access to a vehicle - due to the travel involved in this role, the use of a car with appropriate business insurance will be required.

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility to apply for Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We're a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Application process

Closing Date: Midnight on Wednesday 11 November

Proposed Selection Dates:

The main panel interviews will take place on Friday 20 November in-person at a location to be confirmed.

Successful candidates will be invited back to meet our colleagues and the people we support on Monday 23 November.

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.