Assistant Service Manager

Cartrefi Cymru Co; Nefyn; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training & development

25 days annual leave + 5 days after 5 

Health & Wellbeing programme

Company pension

Benefits & discount platform

Blue Light discount card

Job summary

Cartrefi Cymru Co in Nefyn, Gwynedd, is seeking an Assistant Service Manager to help create a safe, caring service for the people we support. You will work alongside the Service Manager and lead the team to deliver day-to-day operations with a person-centred approach.

The role includes managing shifts (including sleep-ins), line-management tasks, and ensuring the highest levels of independence for those supported. 37 hours per week with weekend and sleep-in expectations.

Qualifications

• Experience supporting people with learning difficulties in a social care setting.
• Level 3 in Health and Social Care (or actively working towards).
• Strong caring nature to support others to live an enriched life.
• Knowledge of the Care Council for Wales Code of Practice.

Responsibilities

• Work alongside the Service Manager to ensure a safe and caring service.
• Provide leadership, manage day-to-day operations, and support with appraisals and meetings.

Skills

Social care experience

Flexible to shifts

Driving licence

Education

Health & Social Care Level 3

Job description

Come and make a real difference!

We're looking for a passionate and enthusiastic Assistant Service Manager to join our friendly team in Nefyn, Gwynedd, and help make everyday remarkable for the people we support.

We believe everyone deserves the opportunity to live a happy, fulfilled and enriched life within their community. As Assistant Service Manager, you'll play a vital role in making this happen.

This is a rewarding, hands-on role where you'll work alongside the people we support, making a positive difference to their everyday lives, while also supporting the team and assisting with the day-to-day management of the service.

You'll have the opportunity to lead by example, inspire colleagues and help create an environment where both the people we support and the team can thrive.

Role: Assistant Service Manager

Location: Nefyn, Gwynedd

Hours: 37 hour contract. 30 hours hands on support plus 7 hours of management. Your shift pattern will include weekends and sleep-ins.

Salary: £29,149.91pa and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you'll be doing:

In this role you'll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you'll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You'll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager, you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one's and appraisals and holding team meetings.
You'll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.

We'd love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• afull UK driving licence - essential and happy to travel for meetings and training
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We're a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

We've made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing