Assistant Digital Systems Analyst

Newark and Sherwood District Council; Newark on Trent; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Career average local government final-

Pension scheme

Free car parking

Gym membership £10/month

Volunteer leave

Lifestyle benefits platform

Job summary

Newark and Sherwood District Council is seeking an Assistant Digital Systems Analyst to join the Housing Systems Team within ICT and Digital Services. The role focuses on supporting, configuring, and developing specialist software for social housing services, working with internal users and external suppliers to ensure system reliability and progressive enhancement.

You will contribute to system configuration, data quality improvements, and broader business processes.

Qualifications

• Experience supporting business-critical systems, ideally within local government or housing services.
• Curious mindset with the ability to ask questions and seek solutions.
• Strong analytical skills, attention to detail, and excellent time management.
• Clear and confident communication skills, both written and verbal, with the ability to work collaboratively and independently.
• Proficiency in Microsoft Office products and a background in ICT services.

Responsibilities

• Provide system support for specialist social housing systems in line with SLAs.
• Monitor and improve data quality, resolving issues promptly.
• Assist with system configuration and development to enhance business processes and functionality.
• Use SQL for data extraction and functionality development.
• Keep accurate records across all areas, including support tickets, project documentation, and system manuals.
• Promote best practice in system use and data quality through training and coaching.

Skills

Analytical skills

Time management

Communication skills

ICT services background

Tools

SQL

Microsoft Office

Job description

Assistant Digital Systems Analyst

ICT & Digital Services

Permanent

37 hours per week

Salary NS7 £29,542 - £31,015 per annum

We are recruiting an Assistant Digital Systems Analyst to become part of our Housing Systems Team within ICT and Digital Services.

This role plays a key part in supporting, configuring, and developing the specialist software systems that enable the delivery of social housing services within the Housing Directorate. You’ll work closely with internal service users and external suppliers to ensure system reliability and development.

What You’ll Be Doing

• Provide system support for specialist social housing systems in line with agreed Service Level Agreements (SLAs).
• Monitor and improve data quality, resolving issues promptly.
• Assist with system configuration and development to enhance business processes and functionality.
• Use SQL for data extraction and functionality development
• Keep accurate records across all areas, including support tickets, project documentation, and system manuals.
• Promote best practice in system use and data quality through training and coaching.

For a full list of responsibilities, please refer to the job description attached.

What We’re Looking For

• Experience supporting business-critical systems, ideally within local government or housing services.
• A curious mindset with the ability to ask questions and seek solutions.
• Strong analytical skills, attention to detail, and excellent time management.
• Clear and confident communication skills, both written and verbal, with the ability to work collaboratively and independently.
• Proficiency in Microsoft Office products and a background in ICT services.

We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to regular craft sessions, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:

• Enrolment in the career average local government pension scheme.
• Flexi scheme.
• Hybrid working.
• A generous annual leave entitlement that increases with service.
• Family-friendly benefits.
• One days’ paid volunteering leave per year.
• Lifestyle benefits platform.
• Funded health cash plan.
• Free car parking to 31 March 2028
• £10 a month gym membership at one of our gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal chat or more information, please contact Kristin McIntosh, Housing Systems Manager on 01636 655735.

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the criteria of the post as detailed in the Person Specifications on their application forms.

We will not accept CVs from unsolicited recruitment agencies.

Closing date: Sunday 1st November 2026

Interview date: 9th or 10th November 2026