Assistant Development Manager - Residential in East London

Abbatt Group; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

Abbatt Group in East London is seeking an Assistant Development Manager to support the day-to-day management of a residential development, ensuring residents receive an excellent level of service and that the building remains safe, secure and well maintained.

You will work with the Development Manager, coordinate contractors, oversee maintenance activities and help deliver a high standard of customer service while monitoring KPIs, service charges and budgets.

Qualifications

• Experience as Senior Concierge, Property Administrator, Assistant Property Manager or similar residential property role.
• Experience with budgets, service charges and financial administration.
• Understanding of building safety legislation and the Fire Safety Act.
• Health and safety routine site checks and compliance procedures.
• Strong communication and customer service with residents, contractors and colleagues.
• Ability to manage competing priorities and work independently.

Responsibilities

• Coordinate and support Planned Preventative Maintenance (PPM) and reactive maintenance across the development.
• Liaise with authorised contractors and tradespeople, arranging access and informing the Development Manager of progress.
• Support training and development of the site team, manage KPIs and SLAs.
• Monitor team performance, holidays, sickness, shift cover, and emergency cover.
• Assist with preparation, management and reporting of service charge budgets and expenditure.
• Attend client, customer and contractor meetings and follow up actions.
• Maintain effective communication with residents and respond to enquiries.
• Carry out risk assessments and health and safety inspections.
• Monitor and supervise contractors and raise works orders.
• Ensure maintenance works are delivered to high standards.
• Support with defect management and site audits.
• Assist with site inspections and remedial works.

Skills

Proactive

Organised

Communication skills

Prioritisation

Education

TPI Level 2 qualification

Job description

Abbatt Group in East London is seeking an Assistant Development Manager to support the day-to-day management of a residential development, ensuring residents receive an excellent level of service and that the building remains safe, secure and well maintained.

You will work with the Development Manager, coordinate contractors, oversee maintenance activities and help deliver a high standard of customer service while monitoring KPIs, service charges and budgets.