Assistant Claims Adjuster - Professions

CFC Underwriting; Royal Borough of Greenwich; On-site; GBP 26,000 - 36,000; Full time

Job summary

CFC Underwriting in London is seeking an Assistant Claims Adjuster to join the Professions team. You'll support general claims administration and work toward becoming a subject matter expert in Profession claims, collaborating with underwriting, finance, IT and product teams from day one.

This entry-level role offers comprehensive training across jurisdictions, with exposure to a busy claims environment and opportunities for progression within the department.

Qualifications

• Experience in claims handling is desirable but not required.
• Strong organisational skills and customer-centric approach.
• Willingness to learn in a dynamic environment.
• Entry into claims with training across jurisdictions.

Responsibilities

• Proactively handle a caseload of Profession claims under supervision.
• Execute administrative duties across various platforms.
• Identify and elevate claims-related issues to team leaders.
• Ensure adherence to SLAs and binding authority agreements.

Skills

Claims handling

Organisation skills

Customer focus

Time management

Job description

Assistant Claims Adjuster - Professions

Department: Claims

Employment Type: Permanent - Full Time

Location: UK - London

Description

Here at CFC, Assistant Claims Adjusters are at the core of our Claims function. Our assistants will have the opportunity to become subject matter expert in Profession claims and work closely with various internal stakeholders including our Underwriting, finance , IT and products team from your first day in the department.

We are seeking a conscientious and hardworking professional that is looking for an opportunity in the Professions space. This role is ideal for someone who is looking to start their career in a claims team with a view to becoming a claims adjuster.

This opportunity offers you an excellent entry into the world of claims and provides invaluable training handling claims experience across various jurisdictions.

About the role

This Assistant Claims Adjuster position will be involved in general claims administrative duties, supporting the wider team on an ongoing basis. This individual will also be responsible for:

• Proactively handle a caseload of Profession claims under the supervision of members of the claims team in accordance with CFC Claims Handling Guidelines.
• Execute excellent administrative duties across various platforms.
• Identify and elevate claims-related issues to the Team Leader or relevant team member.
• Ensure CFC's claims department continues to act as an effective TPA for its capacity providers in accordance to binding authority SLAs & claims handling agreements.

About you

This role will suit an individual who has a keen interest in claims and enjoys an ever changing environment, prior insurance claim handling experience in the Lloyds market would be desirable but not required. As well as having excellent organisation skills, you will put the customer at the heart of everything you do.

Core Values

Love what you do:

We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:

We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:

Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.