Assistant Claims Adjuster - Professions

CFC; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

CFC seeks an Assistant Claims Adjuster to join the Claims department in London. The role focuses on supporting professional claims handling and administration, with opportunities to develop expertise in Professions claims from day one.

The position emphasizes accurate processing, strong organization, and customer-centric service as you grow within a busy insurance claims team. Training and exposure to Lloyds market practices are highlighted as key benefits.

Qualifications

• Experienced in general claims processes and knowledge of industry best practices.
• Strong organisational skills and ability to manage multiple tasks.
• Customer-centric approach with focus on accurate admin and timely updates.

Responsibilities

• Proactively handle a caseload of Professions claims under guidance from the claims team.
• Execute robust administrative duties across various platforms and systems.
• Identify and escalate claims-related issues to the Team Leader or relevant member.
• Support the department to operate effectively as a TPA under binding authority SLAs and agreements.

Skills

Claims handling

Attention to detail

Organisational skills

Customer focus

Job description

Assistant Claims Adjuster - Professions

Department: Claims

Employment Type: Permanent - Full Time

Location: UK - London

Description

Here at CFC, Assistant Claims Adjusters are at the core of our Claims function. Our assistants will have the opportunity to become subject matter expert in Profession claims and work closely with various internal stakeholders including our Underwriting, finance , IT and products team from your first day in the department.

We are seeking a conscientious and hardworking professional that is looking for an opportunity in the Professions space. This role is ideal for someone who is looking to start their career in a claims team with a view to becoming a claims adjuster.

This opportunity offers you an excellent entry into the world of claims and provides invaluable training handling claims experience across various jurisdictions.

About the role

This Assistant Claims Adjuster position will be involved in general claims administrative duties, supporting the wider team on an ongoing basis. This individual will also be responsible for:

• Proactively handle a caseload of Profession claims under the supervision of members of the claims team in accordance with CFC Claims Handling Guidelines.


• Execute excellent administrative duties across various platforms.


• Identify and elevate claims-related issues to the Team Leader or relevant team member.


• Ensure CFC's claims department continues to act as an effective TPA for its capacity providers in accordance to binding authority SLAs & claims handling agreements.

About you

This role will suit an individual who has a keen interest in claims and enjoys an ever changing environment, prior insurance claim handling experience in the Lloyds market would be desirable but not required. As well as having excellent organisation skills, you will put the customer at the heart of everything you do.

Core Values

Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.