Assistant Centre Manager

HiQ Tyres & Autocare; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading automotive brand as an Assistant Centre Manager in Wellingborough. You will lead a dynamic team, ensuring excellent customer service and operational efficiency. Enjoy a supportive work environment with opportunities for growth and generous benefits.

Benefits

Uncapped monthly bonus structure

Generous employee discounts

Training courses for EV & Hybrid

Company Sick Pay

30 days holiday inclusive of bank holidays

Qualifications

• Minimum 2 years' supervisory experience in the retail sector.
• Strong mechanical knowledge with hands-on experience.

Responsibilities

• Leading and training the team to provide excellent customer service.
• Maximising profit and turnover.
• Supporting the store manager with costs and cash collection.

Skills

Customer Service

Team Leadership

Relationship Building

Performance Improvement

Tools

Hand Tools

Power Tools

Job description

HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Wellingborough Centre. This is a busy site, so a person with supervisory experience in a garage background is required.

The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday.

Salary fully negotiable depending on experience.

What you will be doing as an Assistant Centre Manager:

• Leading and training the team to provide excellent customer service
• Ensuring the team is effective and productive
• Working with the team, peers, and store manager to improve the business
• Maximising profit and turnover
• Assist the store’s manager with costs, margins and cash collection
• Planning to deliver KPIs and empowering the team to deliver
• Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
• Building relationships with customers and local traders
• Proactive interactions with customers
• Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
• To carry out administration duties as required within the store.
• To undertake any additional duties (within reason) for the efficient running of the Store.
  
  

What you will need:

• Experience within the retail sector with a minimum of 2 years' supervisory experience
• Passionate about improving performance and sales, and delivering a high standard of customer service
• Able to build positive and effective professional relationships
• Experience within a in a fast-fit car centre or a recognised vehicle franchise dealership.
• Strong mechanical knowledge with hands-on experience using hand tools and power tools.
  
  

Benefits for working with us:

• We treat our employees like family and provide training and career opportunities.
• Uncapped monthly bonus structure.
• Generous employee discounts on all HiQ Group services.
• Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
• Company Sick Pay.
• Refer a friend scheme.
• 30 days holiday inclusive of bank holidays.
• Ad hoc incentives and industry related days out.
• Reward Gateway (Massive discounts on groceries, high street retailers and many more).
  
  

HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.

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