Assistant Centre Manager - Automotive

Hiqonline; Kettering; On-site; GBP 32,000 - 37,000; Full time

Job summary

An established industry player in automotive services is seeking an Assistant Centre Manager for their Kettering location. This full-time role offers a dynamic environment where you will lead a team to deliver exceptional customer service and drive business performance. You will be responsible for training staff, managing operations, and maximizing profits while ensuring compliance with health and safety standards. With a strong focus on employee development and a supportive culture, this position promises career growth and job security in a respected brand within the automotive sector. Join a team that values your contributions and offers generous benefits.

Benefits

Uncapped monthly bonus structure

Generous employee discounts

Training courses for EV & Hybrid

Company Sick Pay

Refer a friend scheme

30 days holiday inclusive of bank holidays

Ad hoc incentives

Reward Gateway discounts

Qualifications

• Minimum of 2 years' supervisory experience in automotive retail.
• Strong mechanical knowledge with hands-on experience.

Responsibilities

• Lead and train the team to provide excellent customer service.
• Maximise profit and turnover while ensuring effective team productivity.
• Support the store manager with administration and health and safety.

Skills

Mechanic experience

Supervisory experience in automotive retail

Customer service skills

Relationship building

Mechanical knowledge

Tools

Hand tools

Power tools

Job description

Join to apply for the Assistant Centre Manager - Automotive role at HiQ Tyres & Autocare

HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Kettering Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, with a guide salary from £32,000 depending on experience.

What you will be doing as an Assistant Centre Manager:

• Leading and training the team to provide excellent customer service
• Ensuring the team is effective and productive
• Working with the team, peers, and store manager to improve the business
• Maximising profit and turnover
• Assist the store’s manager with costs, margins and cash collection
• Planning to deliver KPIs and empowering the team to deliver
• Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
• Building relationships with customers and local traders
• Proactive interactions with customers
• Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
• To carry out administration duties as required within the store.
• To undertake any additional duties (within reason) for the efficient running of the Store.

What you will need:

• Mechanic experience
• Experience within the automotive retail sector with a minimum of 2 years' supervisory experience
• Passionate about improving performance and sales, and delivering a high standard of customer service
• Able to build positive and effective professional relationships
• Experience within a fast-fit car centre or a recognised vehicle franchise dealership.
• Strong mechanical knowledge with hands-on experience using hand tools and power tools.

Benefits for working with us:

• We treat our employees like family and provide training and career opportunities.
• Uncapped monthly bonus structure.
• Generous employee discounts on all HiQ Group services.
• Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
• Company Sick Pay.
• Refer a friend scheme.
• 30 days holiday inclusive of bank holidays.
• Ad hoc incentives and industry related days out.
• Reward Gateway (Massive discounts on groceries, high street retailers and many more).

HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing