Assistant Centre Manager

Micheldever Group; Bath; On-site; GBP 29,000 - 37,000; Full time

Benefits offered by this job

Bonus potential

Fully funded IMI courses

Staff discounts on servicing, tyres, &

Pension

Employee assistance

Cycle to Work

Life Insurance

Voucher schemes

Job summary

Protyre Autocare, part of The Micheldever Group, is seeking an Assistant Centre Manager to support the Centre Manager in day-to-day operations, drive service standards, and deliver strong customer service.

You will work hands-on in the workshop, mentor technicians, help hit Centre KPIs, manage stock, and ensure compliance with health and safety policies, contributing to the centre's growth.

Qualifications

• Full UK Driving Licence held for at least 6 months (age restrictions may apply)
• Workshop experience and Management Experience
• Excellent interpersonal skills; ability to coach and mentor
• Previous experience leading a team
• High level understanding of car technology
• Working knowledge of Health & Safety requirements
• Commercial awareness to maximise business opportunities
• Experience of account management

Responsibilities

• Assist the Centre Manager in the operation and daily running of the depot
• Support the team in the workshop mechanically
• Play a key part in Centre targets and KPIs
• Oversee maintenance of stock values within the centre
• Offer and deliver excellent customer service
• Ensure all work is carried out in line with Company Policies and Procedures

Skills

Driving licence

Workshop experience

Management experience

Coaching

Team leadership

Car technology knowledge

Health & safety

Commercial awareness

Account management

Job description

Job Summary

Protyre Autocare are looking for a hands-on, dynamic and commercially focused Assistant Centre Manager to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

As the Assistant Centre Manager you will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.

• Essential: Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)

• Workshop experience and Management Experience

• Benefits:
  • A chance to earn a regular bonus.
  • Career development: we offer a variety of fully funded IMI courses.
  • Staff discounts on servicing, tyres, and MOTs.
  • Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
  • Employee of the month; a chance to win a £50 voucher.
  • Centre of the month; a chance to win a race at your local go-karting track.

About the role:

• Assisting the Centre Manager in the operation and daily running of the depot
• Supporting the team in the workshop mechanically
• Playing a key part in the Centre targets including key performance indicators
• Overseeing the maintenance of stock values within the centre
• Offering and delivering excellent customer service
• Ensuring all work is carried out in line with Company Policies and Procedures

About you:

• Technical or Mechanical background / knowledge.
• The ability to support the technicians in the workshop if required
• Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team
• Previous experience leading a team
• A high level of understanding of car technology
• Working knowledge of relevant Health & Safety requirements
• Experience of account managementCommercial awareness to maximize business opportunities
• Full UK Driving Licence

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).