Cafe Team Lead — Fast-Paced Frontline Supervisor

One Retail Group; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Compass Group UK&I is recruiting a Cafe Supervisor to help ensure smooth operations in a major High Street brand. This full-time role (35 hours/week) involves supervising a frontline team, managing rotas, stock orders and daily bookwork, while maintaining high standards of service, safety and hygiene in a busy cafe setting.

Join a leading hospitality group that values its people, offers progression opportunities, and recognises performance with competitive pay and perks across 6,000 venues in

Qualifications

• Experience supervising frontline teams in a similar environment.
• Strong customer service mindset with a focus on quality.
• Clear verbal and written communication skills.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and create a welcoming, supportive environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as needed.
• Produce weekly rotas following manager guidelines.
• Place orders to maintain stock levels.
• Delegate effectively and keep the team proactive.
• Comply with food handling and hygiene standards.
• Adhere to health and safety regulations.

Skills

Frontline supervision

Customer service

Communication

Team player

Under pressure

Job description

Compass Group UK&I is recruiting a Cafe Supervisor to help ensure smooth operations in a major High Street brand. This full-time role (35 hours/week) involves supervising a frontline team, managing rotas, stock orders and daily bookwork, while maintaining high standards of service, safety and hygiene in a busy cafe setting.

Join a leading hospitality group that values its people, offers progression opportunities, and recognises performance with competitive pay and perks across 6,000 venues in