Assistant Branch Manager — Lead Team, Service & Branch Ops

Huws Gray Limited; Basingstoke and Deane; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company bonus

Pension plan

Life assurance

Staff discounts

Training opportunities

Job summary

Huws Gray Limited in Whitchurch is seeking an Assistant Branch Manager to support the Branch Manager, oversee daily operations, and uphold high standards of safety and customer service.

You will lead by example, coach colleagues, ensure procedures are followed, and help drive branch performance and profitability, with flexible working options discussed at interview.

Previous experience in a customer-facing environment is valued; training and progression opportunities are available.

Qualifications

• Experience in a customer-facing, operational, or sales environment.
• Confidence to support and lead a team on a day-to-day basis.
• A hands-on approach and a strong focus on standards and safety.
• Good communication skills and the ability to stay calm under pressure.
• A willingness to support others and take responsibility when needed.

Responsibilities

• Supporting the Branch Manager in day-to-day running of the branch.
• Acting as main contact and leading the branch when the Branch Manager is away.
• Leading by example to deliver high standards of customer service.
• Making sure branch procedures, systems, and ways of working are followed.
• Being a visible role model for health, safety, and compliance.
• Supporting, coaching, and motivating colleagues.
• Helping build strong customer relationships and resolving issues professionally.
• Taking practical action to support branch performance, efficiency, and profitability.

Skills

Customer-facing experience

Team leadership

Health & safety focus

Clear communication

Willingness to step up

Job description

Huws Gray Limited in Whitchurch is seeking an Assistant Branch Manager to support the Branch Manager, oversee daily operations, and uphold high standards of safety and customer service.

You will lead by example, coach colleagues, ensure procedures are followed, and help drive branch performance and profitability, with flexible working options discussed at interview.

Previous experience in a customer-facing environment is valued; training and progression opportunities are available.