Assistant Branch Manager — Lead Operations & Service

Huws Gray Group.; Basingstoke and Deane; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Company bonus scheme

Contributory pension

Life assurance

Staff discounts

Training and development

Apprenticeships available

Job summary

Huws Gray is seeking an Assistant Branch Manager for the Whitchurch branch to support the Branch Manager in daily operations. You will be the leadership point in their absence, ensuring service excellence and adherence to procedures.

We look for hands-on leaders who prioritise safety and standards, with a background in customer-facing roles. The role offers development opportunities within our growing UK branch network.

Qualifications

• Experience in a customer-facing, operational or sales environment.
• Confidence to lead a team on a day-to-day basis.
• Hands-on approach with a strong focus on standards and safety.

Responsibilities

• Support the Branch Manager in day-to-day running of the branch.
• Act as main contact and lead the branch in the Branch Manager's absence.
• Lead by example to deliver high standards of customer service.
• Ensure branch procedures, systems and ways of working are followed.
• Promote health, safety and compliance across the team.
• Support, coach and motivate colleagues; build strong customer relationships.

Skills

Customer-facing

Team leadership

Standards & safety

Job description

Huws Gray is seeking an Assistant Branch Manager for the Whitchurch branch to support the Branch Manager in daily operations. You will be the leadership point in their absence, ensuring service excellence and adherence to procedures.

We look for hands-on leaders who prioritise safety and standards, with a background in customer-facing roles. The role offers development opportunities within our growing UK branch network.