Assistant Branch Manager

City Plumbing; Worcester; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Bonus

Discounts, savings and cash back at…

Life assurance

Extended family policy including…

Mental Health First Aiders and EAP

Complete induction and development

Financial education and loans

Flexible working options

Inclusive environment

And more!

Job summary

City Plumbing is recruiting for an Assistant Branch Manager in Worcester. You will report to the Branch Manager and help run the day-to-day operations, identifying sales opportunities, building quick rapport with customers, and delivering on promises.

You’ll lead the team, maintain buying and stock, and strive to exceed targets with integrity and teamwork. You’ll be part of a supportive, inclusive environment, focused on growth and delivering great service to trade and retail customers, with

Qualifications

• Tenacity and resilience are essential to drive results.
• Pro-active approach to sales and ability to win new business.
• Experience in customer relationship management and building partnerships.
• Excellent communication skills and professional demeanor.
• Self-motivated, able to work independently or in a team.
• Ability to interpret basic financial and statistical information.

Responsibilities

• Effective management of the team and resources in the absence of the Branch Manager.
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets.
• Managing the sales office, branch purchasing and stock control.
• Maximising margin and net profit.
• Keeping everyone safe.
• Build and maintain relationships with new and existing trade and retail customers.
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.

Skills

Tenacity

Sales drive

CRM experience

Communication

Self-motivation

Financial literacy

Job description

As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! #GoWithYourFlow Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.

Key Responsibilities

• Effective management of the team and resource in the absence of the Branch Manager
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets
• Managing the sales office, branch purchasing and stock control
• Maximising margin and net profit
• Keeping everyone safe
• Build and maintain relationships with new and existing trade and retail customers
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important

As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies

• Tenacity and resilience
• A pro-active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.