Assistant Branch Manager

Travis Perkins Trading Company Limited; Horncastle; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major employer in the UK is offering a Prison Support Role as Operational Support Grade at HMP North Sea Camp. This position involves various responsibilities such as conducting security searches, managing deliveries, supervising visitors, and monitoring CCTV. No formal qualifications are required, emphasizing the importance of attitude and teamwork. The position includes benefits like 25 days of annual leave, access to a Customer Service apprenticeship, and a generous pension scheme.

Benefits

25 days of annual leave

Generous pension scheme

Retail discounts

Qualifications

• Full, valid UK driving licence (or able to rely on transport).
• No formal qualifications required; focus on attitude and competence.

Responsibilities

• Perform security searches at the gate.
• Manage deliveries and supervise visitors.
• Monitor phone calls and CCTV.
• Perform desk duties with physical tasks like lifting.

Skills

Good communication skills

Teamwork

Calm under pressure

Job description

Prison Support Role (Operational Support Grade)

HMP North Sea Camp – £29,432 – His Majesty's Prison and Probation Service.

Overview

An extraordinary day‑to‑day role that supports the running of a busy prison. As an Operational Support Grade (OSG) you will be part of a supportive team carrying out a range of duties from security and searches at the gate to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

Responsibilities

• Security searches at the gate
• Managing deliveries
• Supervising visitors
• Monitoring phone calls and CCTV
• Performing desk duties combined with physical tasks such as lifting, carrying and escorting vehicles across the prison grounds
• Adhering to fixed shift start and finish times and ensuring punctuality for your shift
• Attending training and progressing within the role

Qualified for the Role

• Full, valid UK driving licence (including D1 vehicle category) – or you can rely on transport if the job does not specify a driving requirement.
• Good communication skills and the ability to stay calm under pressure.
• Strong teamwork and common sense for maintaining a safe, efficient prison environment.
• No formal qualifications required – focus on attitude and competence.

Benefits & Rewards

• Annual leave: 25 days on appointment, increasing to 30 days after 10 years of service (pro‑rata).
• Bank, public and privilege holidays.
• Access to a paid Level 2 apprenticeship in customer service.
• Generous Civil Service pension scheme.
• Season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme.

Additional Information

Prison establishments may be in rural locations with limited public transport; a driving licence and own transport are beneficial but not essential unless specified. The role offers training, progression opportunities, and access to various support schemes for employees.