Assistant Branch Manager

Lumesse; Greater London; On-site; GBP 30,000 - 60,000; Full time

Benefits offered by this job

Industry-leading training

Clear career ladder

High-performance environment

Top achievers' awards

Uncapped commission

Job summary

Connells Group in Chiswick is seeking a highly motivated Assistant Branch Manager to join our Barnard Marcus estate agency team. You will win new instructions, list properties, and deliver exceptional customer service while building strong client relationships both in person and over the phone.

The role offers industry-leading training, a clear career ladder, and uncapped commission. You’ll work in a supportive, high-performance environment with opportunities to progress across Connells Group.

Qualifications

• Be confident in generating new business in a target-driven environment.
• Deliver outstanding customer care and customer service.
• Be resilient, positive, organised, numerate and detail-oriented.
• Have excellent verbal and written communication skills.
• Be IT literate (MS Office, internet and email systems).
• Hold a full UK driving licence.

Responsibilities

• Win new instructions and list properties for market.
• Consistently deliver exceptional customer service.
• Build strong relationships with clients face-to-face and over the phone.
• Maximise opportunities to book appointments for Mortgage Advisors.

Skills

New business

Customer service

Communication

IT literacy

Driving licence

Organised

Tools

MS Office

Email systems

Internet

Job description

Connells Group, the Home of Opportunity, is looking for a highly motivated Assistant Branch Managerto join our successful Barnard Marcus estate agency team in Chiswick.

As part of the UK’s leading and most recognised property services business, this is an outstanding opportunity for an experienced estate agency professional to take the next step in their career. You’ll benefit from industry-leading training, strong earning potential, and a clear, structured career pathway into senior leadership or specialist roles across the wider Connells Group.

A Quick Look at the Role

In this role, you will be responsible for winning new instructions and listing properties for market while consistently delivering exceptional customer service. You will build strong relationships with new and existing clients, both face-to-face and over the phone, and maximise every opportunity to book appointments for our in-house Mortgage Advisors.

What’s in It for You?

• Industry-leading training and development
• A clear and demonstrable career ladder within Connells Group
• A supportive, rewarding and high-performance working environment
• Opportunities to compete for top achievers’ awards
• Competitive basic salary with uncapped commission

Skills and Experience We’re Looking For

To be successful as a Assistant Branch Manager, you will:

• Be confident in generating new business in a target-driven environment
• Deliver outstanding customer care and customer service
• Be resilient, positive, organised, numerate and detail-oriented
• Have excellent verbal and written communication skills
• Be IT literate (MS Office, internet and email systems)
• Hold a full UK driving licence

Career Progression at Connells Group

At Connells Group, we believe in developing talent from within. This role offers long-term career opportunities across the business, including progression into Senior Management, Sales Leadership, Mortgage Services, Land, New Homes, and other specialist services — giving you control over your career journey.

Our Commitment to Inclusion

Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status.

If you’re excited about this opportunity but don’t meet every requirement, we still encourage you to apply. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group.

Join Connells Group – the Home of Opportunity – and take the next step in your career with one of the UK’s leading property brands.