Branch Manager

Lumesse; Charnwood; On-site; GBP 45,000 - 65,000; Full time

Job summary

Connells Group is seeking an experienced Branch Manager to lead the William H Brown residential sales team in Loughborough. You will shape branch success, deliver exceptional service and drive growth within a busy estate agency environment.

Responsibilities include leading the team, increasing market share, valuing and listing properties, and mentoring colleagues to achieve peak performance while delivering a seamless customer journey from instruction to completion.

Qualifications

• Proven leadership experience within residential estate agency.
• A successful track record of delivering results and growing market share.
• Strong leadership and people development skills.
• Commercial awareness with the ability to drive branch performance.
• Excellent communication, negotiation and organisational skills.
• A proactive, customer-focused approach.
• A full UK driving licence.

Responsibilities

• Leading, coaching and developing a successful residential sales team
• Driving branch profitability, market share and business performance
• Winning new business through valuations and property listings
• Supporting and mentoring colleagues to achieve individual and team success
• Building strong relationships with customers and the local community
• Monitoring performance, analysing results and implementing business plans
• Ensuring compliance with industry regulations and company standards
• Delivering an outstanding customer journey from instruction through to completion

Skills

Leadership

People development

Negotiation

Communication

Organisational skills

Customer focus

Driving licence

Job description

Connells Group, the Home of Opportunity, is looking for an experienced Branch Manager to lead our successful William H Brown residential sales team in Loughborough.

This is an exciting opportunity for an established estate agency leader who is ready to take on broader responsibility, drive business growth and inspire a high-performing team.

Your Role:

As Branch Manager, you'll play a key role in shaping the success of the branch, delivering exceptional customer service, winning new business and developing your colleagues to achieve their full potential.

Your responsibilities will include:

• Leading, coaching and developing a successful residential sales team
• Driving branch profitability, market share and business performance
• Winning new business through valuations and property listings
• Supporting and mentoring colleagues to achieve individual and team success
• Building strong relationships with customers and the local community
• Monitoring performance, analysing results and implementing business plans
• Ensuring compliance with industry regulations and company standards
• Delivering an outstanding customer journey from instruction through to completion

What We’re Looking For:

We're looking for an experienced estate agency professional who can demonstrate:

• Proven leadership experience within residential estate agency
• A successful track record of delivering results and growing market share
• Strong leadership and people development skills
• Commercial awareness with the ability to drive branch performance
• Excellent communication, negotiation and organisational skills
• A proactive, customer-focused approach
• A full UK driving licence

What We Offer:

• Strong OTE with uncapped commission
• Industry-leading training and ongoing professional development
• Clear career progression across Connells Group's nationwide network
• Opportunities to be recognised through our Top Achievers and leadership awards
• The opportunity to build a long-term career with one of the UK's leading employers in property services

Why Join Us:

Connells Group has been named one of The Sunday Times Best Places to Work for the second consecutive year, recognising our commitment to creating an environment where colleagues feel valued, supported and empowered to succeed.

As part of the UK's largest and most successful property services group, you'll benefit from genuine career opportunities, industry-leading training and the support of a business that's passionate about developing its people.

Ready to Take the Next Step?