Assistant Branch Manager

Access Garage Doors; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Monthly/quarterly bonus

Company pension

Friendly team environment

Full training provided

Career development opportunities

Job summary

Access Garage Doors Ltd in Upminster is seeking an enthusiastic Assistant Branch Manager to support daily branch operations and customer service. You will work closely with the Branch Manager to drive performance, manage inquiries, process orders and coordinate stock control.

Ideal candidates have supervisory or sales experience, are highly organized, and comfortable using email and MS Office. Full training provided with a clear path for career development within a growing business.

Qualifications

• Supervisory or sales experience preferred.
• Excellent customer service and communication skills.
• Strong organisational abilities and multitasking.

Responsibilities

• Support day-to-day running of the Upminster branch.
• Work with Branch Manager to drive branch performance.
• Handle customer enquiries, sales and order processing.
• Assist with stock control and goods management.
• Respond to emails and phone inquiries.
• Assist customers in person and over the phone.

Skills

Customer service

Communication

Organisational skills

Sales focus

Team collaboration

MS Office

Order management

Tools

Microsoft Office

Order management systems

Job description

Assistant Branch Manager at Access Garage Doors Ltd

Assistant Manager
Based in Upminster, Essex
Salary: Competitive + bonuses

Access Garage Doors are one of the South East's longest-established and most respected garage door and entrance door specialists, proudly serving customers since 1976.

As the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an enthusiastic and motivated Assistant Branch Manager to join our Upminster branch. Working closely with the Branch Manager, you'll play a key role in the day-to-day running of the branch, supporting customers, coordinating operations and helping drive branch performance.

This is an excellent opportunity for someone with supervisory, sales or administrative experience who is looking to develop their career within a stable, well-established and growing company.

What We Offer

• Monthly and quarterly performance-related bonus scheme
• Company pension
• Friendly and supportive team environment
• Full training provided
• Opportunity to develop within a growing business

The Role / Responsibilities

• Supporting the day-to-day running of the Upminster branch
• Working closely with the Branch Manager to maintain efficient branch operations
• Handling customer enquiries, sales and order processing
• Assisting with stock control and goods management
• Responding to emails and telephone enquiries
• Supporting customers both in person and over the phone
• Assisting with loading and unloading stock when required
• Maintaining high standards of customer service

What We're Looking For

• Previous supervisory, sales or administrative experience
• Strong customer service and communication skills
• Organised and able to manage multiple tasks effectively
• Confident dealing with customers, suppliers and colleagues
• Sales-focused with a proactive attitude
• Comfortable using email, Microsoft Office and order management systems
• Strong attention to detail and problem-solving skills
• Able to work effectively as part of a team
• A practical, hands-on approach to work
• Experience within garage doors, construction, builders merchants, home improvements or trade-related industries
• Experience supporting branch or operational activities
• Stock control and goods handling experience

Working Hours

• Monday – Friday: 7:30am – 5:00pm
• Saturday: 9:00am – 12:30pm on a rota basis