Assistant Branch Manager

Total Plumbing; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Online discount portal

Employee Care Helpline and digital GP

Staff discount scheme

Death in Service

Formal training and career progression

Job summary

LBS Builders Merchants Cardiff is seeking an Assistant Branch Manager to support the Branch Manager and help drive day-to-day operations. You will lead a small team, develop staff, and deliver excellent service to customers and suppliers in a busy retail environment.

With strong leadership, communication and organisational skills, you will identify improvements, monitor market trends and help achieve financial targets while maintaining high health and safety standards.

Qualifications

• Experience in a trade, retail or distribution environment is preferred.
• Strong leadership qualities and the ability to motivate and guide a team.
• Commercial awareness with a focus on achieving branch targets.
• Excellent communication and customer service skills.
• Organised, adaptable, and solution focused.
• Willingness to take initiative and step up when needed.

Responsibilities

• Support and deputise for the Branch Manager in day-to-day operations.
• Help identify process improvements and implement efficiencies.
• Build strong relationships with customers and suppliers.
• Support sales by advising customers and delivering great service.
• Monitor local market trends and competitor activity.
• Assist with achieving financial targets and profitability.
• Lead the team, staff development, motivation and performance.
• Ensure high health & safety standards across the branch.

Skills

Leadership

Customer service

Communication

Organised

Initiative

Team motivation

Job description

Location: LBS Builders Merchants Cardiff

What You’ll Be Doing

• Supporting and deputising for the Branch Manager in day-to-day operations.
• Assisting in identifying process improvements and implementing efficiencies.
• Building strong relationships with customers and suppliers.
• Supporting sales activity by identifying opportunities, advising customers, and delivering excellent service.
• Monitoring local market trends and competitor activity.
• Assisting with achieving financial targets and improving profitability.
• Playing a key part in team leadership, including staff development, motivation, and performance.
• Ensuring high standards of health & safety across the branch.

What We’re Looking For

• Experience in a trade, retail or distribution environment is preferred.
• Strong leadership qualities and the ability to motivate and guide a team.
• Commercial awareness with a focus on achieving branch targets.
• Excellent communication and customer service skills.
• Organised, adaptable, and solution focused.
• Willingness to take initiative and step up when needed.

Why join us?

This is a fantastic opportunity to take the next step in your career and gain valuable management experience. You'll be joining a supportive team and a business that values growth, development, and success.

Some of the benefits of working for us include:

• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• Staff discount scheme
• Death in Service benefit
• Formal training and career progression opportunities

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on experience

Assistant Branch Manager

Cardiff, Cardiff, United Kingdom

CF5 4AA

Depending on experience

Permanent - Full-time

Closing date: 16/12/2026