Assistant Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group; Clifton upon Dunsmore CP; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension contribution

23 days' annual leave, pro rata

Free onsite parking

Job summary

Gill Cooke Personnel Ltd T/A The Recruitment Group is seeking an experienced Assistant Administrator to support a professional services team. This part-time role provides day-to-day admin support, manages workload and holiday cover, and keeps client records and reports up to date in a busy back-office environment.

The role involves financial admin and reconciliation, payroll assistance, KPI reporting, and maintaining electronic and physical client files.

Qualifications

• Previous administration experience in a professional office environment.
• Strong attention to detail and accuracy.
• Good numeracy and written communication skills.

Responsibilities

• Reconcile daily banking information and support payroll processes.
• Maintain key figures and monthly KPI reports.
• Create and manage electronic and physical client files and back-office records.
• Provide holiday and workload cover for the administration team.

Skills

Microsoft Word

Microsoft Excel

Attention to detail

Time management

Organisational skills

Numeracy

Written communication

Communication skills

Tools

CRM systems

Back-office software

Job description

Contract Permanent, part-time

Hours 20 hours per week, Monday to Friday, 09:30hrs-13:30hrs

Morning working pattern, with exact start and finish time to be

agreed within the available morning hours once the candidate is fully trained

Pay £13.25 per hour

Role Overview

We are recruiting an experienced Assistant Administrator to support a well-established professional services team. The role will provide dependable day-to-day administrative support, assist with workload and holiday cover, and help ensure client records, reporting and routine back-office processes are kept accurate and up to date.

Financial Administration & Reconciliation

• Reconcile daily banking information against provider or internal statements.
• Assist with weekly payroll administration and preparation of supporting documentation.
• Update payment, commission or trail information in Microsoft Excel on a regular basis.
• Check figures carefully and identify any obvious discrepancies for review.

Reporting & Management Information

• Maintain key figures and update internal spreadsheets used for performance reporting.
• Assist with the preparation of monthly KPI and management information reports.
• Ensure recurring reporting tasks are completed accurately and within agreed timescales.

Client & Back-Office Administration

• Maintain accurate electronic client records and update servicing information when required.
• Process new business information and update associated internal records or registers.
• Create, maintain and organise both electronic and physical client files.
• Manage routine post, scanning, filing and document administration.
• Use internal CRM or specialist back-office systems to record and retrieve information.

Client Reviews & Documentation

• Support periodic client reviews and valuations by updating relevant client information.
• Run standard reports through internal systems and prepare information for review.
• Assist with preparing client-facing letters, review packs and supporting documentation.
• Issue approved correspondence and documentation within required deadlines.
• Maintain a high level of accuracy when handling confidential client information.

General Administrative Support

• Provide holiday and workload cover for other members of the administration team.
• Support with general office administration and ad hoc tasks as required.
• Communicate professionally with colleagues and, where appropriate, clients or external providers.
• Help maintain organised and efficient day-to-day administrative processes.

About You

Previous experience in an administrative or back-office position is preferred. The role requires someone who is dependable, detailfocused and comfortable working independently on routine tasks.

• Previous administration experience, ideally within a professional office environment.
• Good working knowledge of Microsoft Word and Excel.
• Strong attention to detail and a high level of accuracy.
• Good numeracy and written communication skills.
• Strong organisation and time-management skills.
• Ability to prioritise tasks and manage your own workload.
• Confident handling confidential or sensitive information.
• Professional communication and customer service skills.
• Experience within financial services, another regulated sector or a similar professional services environment would be advantageous.
• Previous use of CRM or specialist back-office systems would also be beneficial.

Hours & Benefits

• Permanent part-time contract.
• 20 hours per week, Monday to Friday.
• Morning working pattern, with the exact start and finish time to be agreed within the available morning hours.
• £13.25 per hour.
• Pension contribution.
• 23 days' annual leave, pro rata.
• Free onsite parking