Asset Engagement & Information Officer - Maternity Cover

Ongo Recruitment Limited; Scunthorpe; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Birthday off

Pension contributions

Free parking

Mileage reimbursement

Volunteering leave

Home working equipment

Local gym discounts

Discounts at Costa/Starbucks

Job summary

Ongo Recruitment Limited is seeking an Asset Engagement and Information Officer (Maternity Cover) in Scunthorpe. You will support the Assets & Sustainability Team with data, engagement and coordination of projects, ensuring accurate records and effective customer communications.

The role involves managing meetings, diary scheduling, and coordinating with contractors and partners to deliver service improvements, while promoting safeguarding and inclusive practices.

Qualifications

• 1 year of experience in customer engagement and data management.
• Minimum Level 3 qualification relevant to the role.
• Strong written and spoken English with clear, inclusive language.

Responsibilities

• Maintain asset component and customer interaction records accurately.
• Organise and support meetings and events (virtual/in-person) including minutes and actions.
• Manage the customer journey across channels and ensure accessible communications.
• Log and track customer contacts, feedback and requests with timely responses.
• Draft updates and manage internal/external communications and web content.

Skills

Customer engagement

Data management

Verbal & written communication

Project coordination

Diary management

Stakeholder liaison

Driving licence

Education

Level 3 qualification

Tools

CRM/data systems

Microsoft Office

Job description

Ongo Recruitment Limited is seeking an Asset Engagement and Information Officer (Maternity Cover) in Scunthorpe. You will support the Assets & Sustainability Team with data, engagement and coordination of projects, ensuring accurate records and effective customer communications.

The role involves managing meetings, diary scheduling, and coordinating with contractors and partners to deliver service improvements, while promoting safeguarding and inclusive practices.