Asset Data Analyst: Grow with a Dynamic Network Team

Hollybank Trustees Ltd; Horley; On-site; GBP 28,000 - 38,000; Full time

Job summary

Stark Group in Horley is hiring an Asset Analyst to maintain asset information across our network and EV charging assets. You will receive training and play a key role in keeping data accurate and up to date to support reliable operations and billing.

Further responsibilities include updating systems, monitoring data quality, and responding to queries from customers and colleagues as part of a collaborative team. Training and development opportunities are provided.

Qualifications

• Strong administrative and organisational skills.
• Good analytical and problem-solving abilities.
• Experience working with computer systems, databases or data.
• Intermediate knowledge of Microsoft Excel, Word and Outlook.
• The ability to communicate clearly and build good relationships with customers and colleagues.

Responsibilities

• Providing first-class front-line support across our network, charge and zero assets.
• Maintaining accurate asset data and records, ensuring information is captured and updated within agreed SLAs.
• Updating network systems as our portfolio grows, including ensuring meter points are correctly registered and included in billing following meter installation.
• Maintaining our charge systems to ensure live charge points are available for customers and revenue is optimised.
• Using exception reporting and reconciliations to identify and resolve discrepancies across asset databases and industry registers.
• Supporting regulatory compliance through system monitoring, reporting and accurate record keeping.
• Assisting with regular KPI reporting for the senior management team.
• Responding to customer and internal queries promptly and professionally.

Skills

Organised

Data handling

Analytical

Problem solving

Communication

Team player

Independent working

Learning systems

Tools

Excel

Word

Outlook

Job description

Stark Group in Horley is hiring an Asset Analyst to maintain asset information across our network and EV charging assets. You will receive training and play a key role in keeping data accurate and up to date to support reliable operations and billing.

Further responsibilities include updating systems, monitoring data quality, and responding to queries from customers and colleagues as part of a collaborative team. Training and development opportunities are provided.