Asset Data Lead — Lifecycle & Insights

Computacenter AG & Co. oHG; Hatfield; Hybrid; GBP 52,000 - 66,000; Full time

Job summary

Computacenter is seeking a Senior Asset Data Analyst to join our Information Technology team in Hatfield. You will lead data quality initiatives across asset data, CMDBs and enterprise systems, supporting accurate, auditable records from onboarding through end-of-life.

Working with ServiceNow, SAP and other systems, you will identify data issues, perform root-cause analysis and drive improvements that empower billing, forecasting and compliance.

Qualifications

• Experience with asset, configuration or service data in an enterprise or managed services environment.
• Strong data analysis, reconciliation and root-cause analysis skills.
• Hands-on ServiceNow experience, ideally CMDB or Asset Management.
• Exposure to SAP or similar ERP platforms.
• Advanced Microsoft Excel skills plus presenting insights in PowerPoint.
• Excellent communication and stakeholder management.
• Ability to work in a global, collaborative environment.
• Strong organisation and time management skills.
• Interest in AI, automation and continuous improvement.
• English fluency (CEFR B2) and willingness to travel globally.

Responsibilities

• Lead the onboarding of new customer accounts with high-quality asset data from day one.
• Analyse and reconcile data across ServiceNow, SAP, warehouse systems and CMDBs.
• Investigate and resolve data discrepancies, exceptions and lifecycle issues.
• Maintain accurate asset records including ownership, location, status and financial information.
• Validate key asset attributes such as serial numbers across touchpoints.
• Support billing, forecasting and financial reconciliation activities.
• Ensure end-to-end asset lifecycle data integrity from onboarding to end-of-life.
• Support compliance, audit and reporting requirements.
• Provide day-to-day support for asset and data queries.
• Build strong relationships with customers and cross-functional stakeholders.
• Identify opportunities for automation and continuous improvement.

Skills

Data analysis

Data quality

Root-cause analysis

ServiceNow CMDB

SAP exposure

Excel

PowerPoint

Stakeholder management

Global collaboration

Time management

Attention to detail

AI interest

Tools

ServiceNow

SAP

Excel

PowerPoint

Job description

Computacenter is seeking a Senior Asset Data Analyst to join our Information Technology team in Hatfield. You will lead data quality initiatives across asset data, CMDBs and enterprise systems, supporting accurate, auditable records from onboarding through end-of-life.

Working with ServiceNow, SAP and other systems, you will identify data issues, perform root-cause analysis and drive improvements that empower billing, forecasting and compliance.