Assessments & Learning Coordinator — Remote

Membership Bespoke; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension 10%

Annual leave 25 days

Extra days off Xmas

Remote working

EAP & wellbeing

Life insurance

Training budget

Membership reimbursement

Social activities

Discount platform

Job summary

Membership Bespoke is hiring an Assessments Executive to join the Learning and Development team on a fixed-term basis in Greater London. The role focuses on supporting assessments, examinations and certification processes within a professional body, with strong emphasis on admin, coordination and stakeholder engagement.

You will manage meetings, deadlines, and enquiries, while coordinating QA activities and partner relationships.

Qualifications

• Experience supporting assessments, examinations, qualifications or certification processes within a professional body or similar environment.
• Administration, operations or coordination role in a multi-stakeholder setting.
• Excellent organisation and planning; ability to manage competing priorities and meet deadlines.
• Strong attention to detail; comfortable working with data, reports and processes.
• Experience using Zendesk and Microsoft Office or equivalent ticketing/CRM tools.

Responsibilities

• Provide administrative and coordination support to the Head of Learning and Development and the management team.
• Organise meetings, prepare agendas, take minutes and follow up actions.
• Manage shared team inboxes and respond to enquiries promptly.
• Handle learner proctoring assignments and reviewer allocations; monitor service levels.
• Coordinate quality-assurance activities and partner audits/sampling.
• Liaise with training partners, assessors and colleagues to schedule monitoring activities.
• Prepare and distribute monitoring and QA documentation; process assessor invoices.
• Produce monthly performance reports and identify trends.
• Coordinate partner updates, webinars and communications; prepare presentations.

Skills

Assessments support

Administration

Organisational skills

Data handling

Tools

Zendesk

Microsoft Office

Job description

Membership Bespoke is hiring an Assessments Executive to join the Learning and Development team on a fixed-term basis in Greater London. The role focuses on supporting assessments, examinations and certification processes within a professional body, with strong emphasis on admin, coordination and stakeholder engagement.

You will manage meetings, deadlines, and enquiries, while coordinating QA activities and partner relationships.