Assessment Coordinator (Maternity Cover)

RICS; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading professional body in the United Kingdom is seeking an Assessment Coordinator for maternity cover. This role will involve coordinating assessments while ensuring an exceptional candidate experience. The successful candidate will have strong project coordination and communication skills, with proficiency in Microsoft Office. This full-time position allows for a hybrid work arrangement, requiring 3 days a week in the office in Birmingham or London.

Responsibilities

• Coordinate assessment and candidate workflows to fixed deadlines.
• Deliver clear, professional communication across email, phone, and presentations.
• Handle complex queries and challenging conversations with confidence.
• Maintain accurate data, records, and documentation.
• Build strong relationships with internal teams and external stakeholders.

Skills

Customer service experience

Project coordination

Excellent communication skills

Organisational skills

Proficiency in Microsoft Office

Solutions-focused mindset

Job description

Assessment Coordinator (Maternity Cover)

Hybrid (London or Birmingham | 3 days a week in‑office)

We’re looking for someone who can deliver an exceptional candidate experience while keeping operations compliant, efficient, and continuously improving.

Who are we looking for?

• Experience in customer service and project coordination.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to prioritise under pressure.
• Proficiency in Microsoft Office and confident handling large data sets.
• Solutions‑focused mindset with ability to manage own workload.

What will the role involve?

• Coordinate assessment and candidate workflows to fixed deadlines.
• Deliver clear, professional communication across email, phone, and presentations.
• Handle complex queries and challenging conversations with confidence.
• Maintain accurate data, records, and documentation.
• Build strong relationships with internal teams and external stakeholders.

What makes this role great?

• Purpose‑led: Help new professionals qualify and progress in their careers.
• High impact: Your work directly shapes candidate and assessor satisfaction.
• Process‑focused: Keep global standards on track and protect organisational reputation.
• Improvement‑driven: Contribute to smarter, faster, more efficient ways of working.
• Hybrid balance: 3 collaborative days in London or Birmingham, the rest from home.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Quality Assurance

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