Assessment Operations Leader — Admin Excellence

Advance HE; Heslington; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

USS pension

Enhanced family leave

31 days annual leave

Flexible working hours

Hybrid work

Employee Assistance Programme

Personal Financial Wellbeing advice

Job summary

Advance HE in York is hiring a Lead Executive for Assessment Administration to drive efficient, accurate, and standards-aligned assessment processes. You will lead a team of Coordinators, manage performance, and support improvements for stakeholders across higher education and related institutions.

Reporting into the Assessment Delivery Manager, you will shape high-quality applicant experiences, ensure regulatory compliance, and maintain robust communications while working in a fast‑paced

Qualifications

• Significant experience coordinating assessment administration processes or similar within education or related sector.
• Strong team leadership, coaching, and people management experience.
• Experience in regulated, policy-driven, or compliance-focused environments.
• Experience managing quality assurance and quality enhancement activities.
• Experience using online assessment systems and supporting customer enquiries.

Responsibilities

• Lead and manage a team of Assessment Administration Coordinators to deliver high-quality service.
• Oversee end-to-end administration of peer review assessment processes with published timelines.
• Ensure compliance with regulatory requirements, service standards and policies.
• Support production of operational reports and manage day-to-day financial activities.
• Coach and develop the team; coordinate resource planning and continuous improvement initiatives.

Skills

Leadership

Team management

Stakeholder management

Organisational skills

Problem-solving

Tools

Online assessment systems

Databases

Digital platforms

Job description

Advance HE in York is hiring a Lead Executive for Assessment Administration to drive efficient, accurate, and standards-aligned assessment processes. You will lead a team of Coordinators, manage performance, and support improvements for stakeholders across higher education and related institutions.

Reporting into the Assessment Delivery Manager, you will shape high-quality applicant experiences, ensure regulatory compliance, and maintain robust communications while working in a fast‑paced