Assessment Operations Specialist - Higher Education

UKCBC; Greater London; On-site; GBP 30,000 - 38,000; Full time

Job summary

UKCBC is seeking an Assessment Officer to support the full assessment lifecycle within the Registry directorate. You will manage submissions, mark validation, progression and award documentation, and coordinate misconduct and appeals casework with partner examination boards.

The role emphasizes procedural integrity, structured records, and timely, auditable processes while maintaining confidentiality and high standards of accuracy in data handling.

Qualifications

• Experience administering assessment processes within higher education.
• Strong understanding of academic regulations and procedural compliance.
• Experience managing structured casework such as misconduct or appeals.
• Ability to manage competing deadlines during peak assessment periods.
• High level of accuracy in data handling and documentation control.
• Strong written communication skills and professional discretion.
• Experience supporting examination boards or equivalent academic panels.
• Experience working within partnership or franchised delivery environments.
• Familiarity with student information systems used for assessment administration.

Responsibilities

• Coordinate assessment submission processes across programmes, ensuring clarity of deadlines and accurate recording of submissions.
• Validate mark entry within the student information system, ensuring completeness, consistency and alignment with approved assessment regulations.
• Support preparation of progression and award documentation prior to formal decision making, ensuring that data presented for consideration is accurate and complete.
• Maintain structured records of assessment outcomes and ensure timely updating of student records following confirmed decisions.
• Administer academic misconduct processes in accordance with institutional procedures.
• Log allegations, coordinate evidence gathering and manage timelines to ensure procedural compliance.
• Prepare documentation for academic misconduct panels, ensuring completeness and clarity of case files.
• Record outcomes accurately and ensure that decisions are reflected appropriately in the student record system.
• Maintain strict confidentiality and procedural fairness in all case handling.
• Administer academic appeals processes, ensuring adherence to defined timelines and procedural requirements.
• Coordinate collation of evidence and preparation of documentation for appeal consideration panels.
• Maintain comprehensive records of appeal outcomes and associated actions.
• Ensure that appeal administration supports transparency and regulatory defensibility.
• Prepare and validate data for partner examination boards, ensuring accuracy of progression and award information.
• Coordinate submission of board documentation in accordance with partner requirements and deadlines.
• Liaise with partner institutions to resolve queries or discrepancies prior to and following board decisions.
• Maintain structured records of board documentation and confirmed outcomes.
• Maintain organised and version controlled documentation supporting assessment, misconduct and appeals processes.
• Ensure that assessment related records are complete, accessible and capable of audit scrutiny.
• Support preparation for internal or external review activity relating to assessment administration.

Skills

Assessment administration

Regulatory compliance

Case management

Deadline management

Data accuracy

Written communication

Examination boards

Partnership/franchise experience

SIS familiarity

Tools

Student Information System

Job description

UKCBC is seeking an Assessment Officer to support the full assessment lifecycle within the Registry directorate. You will manage submissions, mark validation, progression and award documentation, and coordinate misconduct and appeals casework with partner examination boards.

The role emphasizes procedural integrity, structured records, and timely, auditable processes while maintaining confidentiality and high standards of accuracy in data handling.