Aspiring General Manager - Hospitality Leadership Trainee

The Social Hub; Glasgow; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Property discounts across Europe

Growth opportunities

Job summary

The Social Hub in Glasgow seeks a Deputy General Manager for a structured development year to learn how to run a hotel and community under one roof. You will own different areas, from operations and guest experience to finance, food & beverage, and people management, guided by your General Manager.

You’ll tackle real decisions, lead teams and develop the skills to run an entire operation, with a clear path toward becoming General Manager.

Qualifications

• Experience leading a hospitality department or business area with responsibility for a team and results.
• Understanding of revenue, costs and profitability; able to use numbers to inform decisions.
• Hands-on leadership style; ability to motivate, give feedback and build trust.
• Enjoy improving processes and turning ideas into practical results.
• Genuine interest in the full hospitality business beyond a single function.
• Guest-first mindset and commitment to an inclusive environment for guests and colleagues.
• Willingness to learn and progress toward General Manager role; hospitality/business degree is a plus.

Responsibilities

• Take ownership of different areas of the business during your development year, building toward leading the entire operation.
• Identify opportunities to grow revenue, manage costs and deliver better results.
• Collaborate with the General Manager on budgets, forecasts and investment plans, guided by data.
• Lead teams and mentor colleagues, developing a culture where people feel valued and responsible.
• Enhance guest and member experience by listening to feedback and turning it into action.
• Coordinate across hotel operations, food & beverage, events, memberships and shared spaces to create a connected experience.
• Build relationships with local businesses, community partners and the wider hospitality network.
• During a six-week period without the General Manager, demonstrate readiness to lead the full operation.

Skills

Leadership

Budget management

Data-driven decisions

Guest experience

Education

Degree in hospitality management or related field

Job description

The Social Hub in Glasgow seeks a Deputy General Manager for a structured development year to learn how to run a hotel and community under one roof. You will own different areas, from operations and guest experience to finance, food & beverage, and people management, guided by your General Manager.

You’ll tackle real decisions, lead teams and develop the skills to run an entire operation, with a clear path toward becoming General Manager.