Aspiring Claims Handler - Customer-Focused Career Path

AmTrust International; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

AmTrust is a global insurer with a growing presence in the UK. We are seeking a Trainee Claims Handler to join our Property claims team near our Nottingham office. The role focuses on handling insurance claims from initial notification through final resolution.

You will develop skills in information gathering, loss assessment, and decision making while delivering outstanding customer service. A positive attitude, attention to detail, and teamwork are essential for long-term growth in the

Qualifications

• Experience in customer service or administration.
• Strong communication and interpersonal abilities.
• Able to manage multiple tasks and stay organised.

Responsibilities

• Investigate allocated claims by gathering information and assessing loss or damage.
• Make sound decisions based on information, experience and potential outcomes.
• Keep accurate records of communications and transactions per procedures.
• Work in line with service standards and FCA regulations.

Skills

Customer service

Communication skills

Administrative skills

Job description

AmTrust is a global insurer with a growing presence in the UK. We are seeking a Trainee Claims Handler to join our Property claims team near our Nottingham office. The role focuses on handling insurance claims from initial notification through final resolution.

You will develop skills in information gathering, loss assessment, and decision making while delivering outstanding customer service. A positive attitude, attention to detail, and teamwork are essential for long-term growth in the