Asia Travel Specialist

C&M Travel Recruitment Ltd; United Kingdom; Remote; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Fully home based in the UK or Ireland

Overseas travel opportunities

Regular educational visits

Incentive scheme

Weekend rota

OTE £42k+ target

Job summary

C&M Travel Recruitment Ltd is looking for an Asia Travel Specialist to join a luxury travel business focused on tailor-made holidays to Asia including Japan, Indochina, China and India. The role is fully home based in the UK or Ireland with excellent OTE and regular travel opportunities.

You will drive sales performance, manage inquiries from first contact to return, and support the team with best practices, coaching, and product development.

Qualifications

• Significant tailor-made travel sales experience with strong knowledge of Asia (Japan, Indochina, China and India)
• Proven track record of achieving and exceeding sales targets and strong commercial awareness
• Excellent communication and relationship-building skills

Responsibilities

• Drive individual and team sales performance, actively selling tailor-made holidays to Asia while delivering exceptional customer service and commercial results.
• Manage customers from initial enquiry through to their return, maximizing conversion through destination knowledge and attention to detail.
• Support enquiry management, booking quality, lead follow up and pipeline activity, assisting with complex bookings and upselling opportunities across the team.
• Provide guidance, coaching and day-to-day support to colleagues, sharing best practice and helping to drive performance.
• Assist with workload management, rota planning and enquiry allocation to ensure a seamless customer experience and efficient team operation.
• Maintain exceptional standards across quotations, itineraries and customer interactions, supporting escalated enquiries and complex customer situations.
• Provide insight into customer trends, booking behaviour and competitor activity, working with suppliers and internal stakeholders to drive destination growth and commercial performance.
• Support destination growth through product development, identifying new itineraries and experiences, and increasing visibility through content and trade events.

Skills

Tailor-made travel sales

Asia destination knowledge

Mentoring/coaching

Sales targets achievement

Job description

Asia Travel Specialist

We're looking for a passionate and commercially minded Asia Travel Specialist to join a luxury travel business specialising in tailor‑made holidays to Asia, specifically Japan, Indochina, China & India. This is an excellent opportunity for an experienced travel sales professional with exceptional Asia destination knowledge who is looking to take the next step in their career, combining hands‑on travel sales with the opportunity to support and influence a specialist team, shape future product development and help drive the growth of one of the company's key destination regions. This position is fully home based in the UK or Ireland with excellent OTE of £42k+ and regular travel opportunities of up to 4 weeks per year to explore the destinations.

Asia Travel Specialist - Role & Responsibilities:

• Drive individual and team sales performance, actively selling tailor made holidays to Asia, while delivering exceptional customer service and commercial results.
• Manage customers from initial enquiry through to their return, maximising conversion through expert destination knowledge, relationship building and attention to detail.
• Support enquiry management, booking quality, lead follow up and pipeline activity, assisting with complex bookings and helping to maximise conversion opportunities across the team.
• Provide guidance, coaching and day to day support to colleagues, sharing best practice and helping to drive performance and development across the team.
• Assist with workload management, rota planning and enquiry allocation to ensure a seamless customer experience and efficient team operation.
• Maintain exceptional standards across quotations, itineraries and customer interactions, supporting with escalated enquiries and complex customer situations where required.
• Provide insight into customer trends, booking behaviour and competitor activity, working closely with suppliers and internal stakeholders to drive destination growth and commercial performance.
• Support destination growth through product development, identifying new itineraries, experiences and upselling opportunities, while increasing destination visibility through website content, social media activity, trade events and educational visits.

Asia Travel Specialist - Skills & Experience Required:

• Significant tailor-made travel sales experience with strong knowledge of Asia – specifically Japan, Indochina, China and India (must have excellent knowledge of at least some of these destinations).
• Experience mentoring, coaching or supporting colleagues would be advantageous, although candidates looking to take their first step into a more senior role are also encouraged to apply.
• Proven track record of achieving and exceeding sales targets, with strong commercial awareness and an understanding of customer buying behaviour.
• Passion for creating exceptional tailor‑made travel experiences, combined with excellent communication and relationship-building skills.
• Ability to inspire confidence, share knowledge and contribute positively within a collaborative team environment.
• Hands‑on, proactive and results‑focused approach, with the flexibility to adapt to changing business needs.
• Willingness to travel overseas for up to four weeks per year to further develop destination knowledge and supplier relationships.

Asia Travel Specialist - Additional Information:

• Competitive salary plus performance related bonus structure – OTE of £42k +
• Fully home based in the UK or Ireland
• Incentive scheme linked to individual, team and destination performance.
• Regular educational visits and overseas travel opportunities.
• Weekend working on a rota
• Ideal for experienced Asia Travel Specialists, Luxury Travel Consultants, Senior Travel Consultants or Tailor‑made Travel Consultants looking to progress their career.