Arrival Support Assistant

Pertemps North West and North Wales; Knowsley; On-site; GBP 18,000 - 21,000; Part time

Job summary

Pertemps North West and North Wales is seeking several Temporary Arrival Support Assistants for the busy September move-in period at Central Liverpool. This hands-on role involves greeting students, helping with luggage, guiding parking, and serving as a friendly point of contact throughout the check-in process.

You will work with reception, maintenance and student support teams to ensure a smooth Welcome experience.

Qualifications

• Experience in customer-facing roles, especially during busy periods.
• Ability to stay calm and helpful with high arrival volumes.
• Strong communication and organisational skills.

Responsibilities

• Welcome and greet students on arrival.
• Assist with carrying luggage to rooms as required.
• Provide parking assistance when needed.
• Act as a visible contact during move-in and liaise with reception, maintenance, student support or safety teams as required.

Skills

Friendly

Communication

Local knowledge

Organised

Job description

Arrival Support Assistant

Location: Central Liverpool

Pay Rate: £13.58 per hour

Hours of Work: Saturday and Sunday only. Varied shifts depending on location - examples include 08:00-16:00, 09:00-17:00, 10:00-18:00, 11:00-19:00, and 12:00-20:00.

Contract Duration: Temporary, starting 5th - 20th September

We are seeking several Temporary Arrival Support Assistants to help our client during the busy September student move-in period. This is a hands-on, people-focused role where you'll play a key part in creating a smooth and welcoming arrival experience for new students.

Purpose of the Role

As an Arrival Support Assistant, you'll be the friendly face that greets students, helps with luggage, provides parking guidance, and acts as a visible point of support throughout the check-in process. You'll also work closely with reception, maintenance, and student support teams to ensure everything runs seamlessly.

Key Responsibilities

• Welcome and greet students on arrival.


• Support with carrying luggage to rooms as required.


• Provide assistance with parking duties when needed.


• Act as a visible and approachable point of contact during move-in.


• Liaise with reception, maintenance, student support, or safety teams when needed.

Ideal Candidate

• Friendly, approachable, and well-organised.


• Confident working in a fast-paced environment with high volumes of arrivals.


• Strong communication skills and good local knowledge.


• Able to signpost students to relevant support services when required.