Area Supervisor - DGA13777

Dumfries and Galloway Council; Dumfries; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Vivup platform discounts

Cycle-to-Work scheme

LGPS Scotland discounts

Job summary

Dumfries and Galloway Council is seeking an Area Supervisor to lead and coordinate Facilities Services across schools, buildings and communities in Dumfries and Galloway. The role involves managing diverse operations, staffing, health and safety, and delivering high-quality services to customers.

You will supervise teams delivering catering, cleaning, building facilities and school crossing services, working with head teachers, council officers and partners to ensure effective delivery and

Qualifications

• A current driving licence is an essential requirement of this post.

Responsibilities

• Lead, supervise and support employees across Facilities Services.
• Ensure there is sufficient staffing to maintain services effectively.
• Monitor the delivery and quality of catering, cleaning, building facilities and school crossing services.
• Work closely with schools, Head Teachers, School Support Managers, Council officers and other partners.
• Support the recruitment, training and development of employees.
• Manage attendance, employee performance and other staffing matters in line with Council policies and procedures.
• Make sure services meet health and safety, food safety and other relevant legislative requirements.
• Support the delivery of school food requirements, including the Hungry for Success initiative and relevant school health legislation.
• Help deliver service plans, targets and continuous improvement.
• Respond effectively to customer enquiries and complaints.
• Represent the service at internal and external meetings and develop positive working relationships with partners.
• Provide operational cover and support across the wider service when required.

Skills

Strong communicator

Organised

Supervising staff

Customer focus

Health and safety aware

Independent worker

Team collaboration

Change-oriented

Job description

Lead people. Support communities. Make a difference every day.

Join us as an Area Supervisor and play a key role in supporting our teams to deliver high-quality services across our schools, buildings and communities.

We are looking for an organised, motivated and people-focused Area Supervisor to join our Facilities Services team.

This is a varied role where you will be responsible for the day-to-day delivery and operational management of services across your allocated area. These include nursery and school meals catering, cleaning in schools and other buildings, public convenience cleaning, building facilities services and school crossing services.

You will lead and support teams working across a range of locations, making sure services are safe, efficient, well managed and provide a high standard of service to our customers.

What you'll be doing

As an Area Supervisor, you will:

• Lead, supervise and support employees across Facilities Services.
• Make sure there is sufficient staffing to maintain services effectively.
• Monitor the delivery and quality of catering, cleaning, building facilities and school crossing services.
• Work closely with schools, Head Teachers, School Support Managers, Council officers and other partners.
• Support the recruitment, training and development of employees.
• Manage attendance, employee performance and other staffing matters in line with Council policies and procedures.
• Make sure services meet health and safety, food safety and other relevant legislative requirements.
• Support the delivery of school food requirements, including the Hungry for Success initiative and relevant school health legislation.
• Help deliver service plans, targets and continuous improvement.
• Respond effectively to customer enquiries and complaints.
• Represent the service at internal and external meetings and develop positive working relationships with partners.
• Provide operational cover and support across the wider service when required.

What we're looking for

We're looking for someone who is confident managing people and services in a busy operational environment.

You will need to be:

• A strong communicator who can build positive working relationships.
• Organised and able to manage competing priorities across different locations.
• Confident in supervising, supporting and developing employees.
• Customer focused, with a commitment to providing high-quality services.
• Able to deal professionally and fairly with staffing and operational issues.
• Committed to health and safety, food safety and good working practices.
• Comfortable working independently while also contributing as part of the wider Facilities Services team.
• Positive about change, continuous improvement and partnership working.

A current driving licence is an essential requirement of this post. However, if you have a disability which precludes you from holding a driving licence consideration will be given if alternative transport can be arranged.

Requirements

This is an opportunity to take on a varied and rewarding operational management role that directly supports schools, Council buildings and communities throughout Dumfries and Galloway.

You'll work with a wide range of people and have the opportunity to make a real difference to the quality, consistency and development of the services we provide.

If you're a practical, approachable leader who enjoys working with people, solving problems and delivering high-quality services, we'd like to hear from you.

The duties of the role may change or develop in line with the overall purpose of the post.

Benefits of working for Dumfries and Galloway Council

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of

The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organization.